Questions & Answers
Common questions about plugins, Redmine and installationError 500 when use redmine 4.2.0 with Agile plugin
Dear Admin I installed Redmine with infor below, but when I install plugin Agile plugin Light v...
new gem redmineup makes RedmineUP Plugins unusable
The shortly released plugin versions for Agile and CRM depend on a gem named redmineup. In form...
Dependencies problem with several redmineup plugins
Hi. I have a docker installation of redmine with several redmineup (light) plugins, and when I...
redmineup_tags plugin doesn't support redmine 6.x
redmine 6.0.1redmineup_tags 2.0.14 <pre>expected file /opt/redmine/plugins/redmineup_tags/...
Redmine Tags plugin for Redmine 6?
Any chance to have Redmine Tags plugin version with Redmine 6 support soon? Any estimation ple...
Agile Plugin Not Working
I installed agile plugin but it is not working. Passenger Error Logs; Message from applica...
Installation problems (light version) Redmineup_tags and redmine_agile plugins in redmine 4.0.3
Hi, I have the following error when I install the redmineup_tag plugin : Installed version...
In Redmine Q&A plugin (PRO version), when I try to create a new question, I get an internal error.
The production.log when the error occurs is as follows Processing by QuestionsController#creat...
While using swim lanes group by assignee show users with no tasks
We found that if you configure the agile board to use swim lanes by assignee is possible to drag ...
Error while create issue filter query
Hello, I have faced an error when creating query for issues. This is the log Processing by ...
404 error when copying issues with active Agile module
Hi, i have a 404 error when I copy 2 or more issues. The error occurs when the Agile module is en...
gem redmineup breaks language settings
If the Gemfile contains `gem "redmineup"`, Redmine's language settings will be broken, causing a ...
error witn redmine_tags plugin
we have an error while installing redmine_tags <pre>redmine6 | => Booting Pumaredmine6 ...
agile plugin doesn't work with easy redmine (easy gantt plugin) and etc..
agile plugin uses `alias_method`, and there is compatibility problem.Would you please check the...
NoMethodError (undefined method `agile_sprints' for #<Project:0x0000xxxx>)
I have following problem when accessing the burndown chart. Can you help? redmine_1 | F, ...
RedmineUP plugins break Redmine gravatar plugin
After installing the Helpdesk plugin PRO 4.1.5, CRM plugin PRO 4.2.6 and Agile plugin PRO 1.5.1 p...
Redmine issues bulk edit throws exception in RedmineUP Tags plugin
Started GET "/issues/bulk_edit?ids%5B%5D=8071&ids%5B%5D=8143" for 157.51.102.34 at 2019-04-18 06:...
Error 500 for Redmine Agile-plugin when showing charts
I have installed Redmine Agile Light. I installed it on Redmine 4.0.5 on a Ubuntu 18.04. Whe...
Problem with redmine agile plugin
Hello. I upgraded to remine 4.0.x and upgraded the agile plugin as well. But when I try to open t...
Internationalization of CMS pages
I understand that pages generated with the CMS plugin can be localized. But how does it work? Are...
No Image problem exporting PDF
I already sent you a mail about this problem. I am using the Report Plugins.And i made the R...
Chinese Character missing in invoice PDF
After installed all the pluginsnow we can export pdf in invoice pluginbut. all chinese and ot...
Using Agile Board Order in Issue Lists
Hi Is it possible to use the order from a backlog board in a common redmine issue lists?If y...
Redmine 4.2.3: redmine_questions plugin creates No route matches errors
ActionController::RoutingError (No route matches [GET] "/plugin_assets/redmine_questions/javasc...
Migration Error when: upgrading CRM_light to PRO + adding HelpDesk PRO
Actually -- previous dry-run had run migrations, and second run didn't drop the DB table as it sh...
New Issues from Agile Boards doesn't respect Workflow
It appears that, when creating a new issue from an Agile Board, that you can create a new issue i...
Agile Plugin: Cannot sort issues in backlog
When using the backlog module we stumbled upon an issue when trying to sort issues on the "unassi...
contacts internal error
when I click on "configure" in plugin page I've redmine error. in log I have: <pre>ActionView:...
profile image not displayed on CRM
Hi, I'm using Redmine 4.1.1.stable on Bitnami stack.Recently I installed CRM plugin 4.3.4 PR...
Helpdesk summarizing issues for a given customer if there is already an open issue
I have set up the Redmine UP Helpdesk plugin and I'm creating the issues via API. But I would lik...
No contacts from days from remineUP, are they still in business?
on 29th april 2021 i've sent an email to REDMINEUP, no answers.on 30th april 2021 've sent anot...
Reporter Plugin Liquid Subtasks Not Working
I have been trying to figure this out for a few days and feel I must be missing something obvio...
"Costs and rates" moved from People plugin to Budget plugin, but where is it?
The advertising for the People plugin (https://www.redmineup.com/pages/plugins/people) says it in...
Redmine_people plugin error
After installing the plugin and restarting redmine, an error appears.<pre> 69: from bi...
Is it possible to limit the list of public tickets?
Is it possible to limit the list of past public tickets from 0 to whatever?
In Redmine Q&A plugin (PRO version), when I try to create a new question, I get an internal error.
The production.log when the error occurs is as follows Processing by QuestionsController#creat...
upgrade current installation
Hello,Is there a procedure to upgrade an existing installation ?thank you !
Show invoice line name and description
Hi. We have purchased the products and invoice plugin.Is it possible to add in the invoice t...
Not able to download the plugin from the link that I have received in email.
http://email.redmineup.com/c/eJyFkEtqxDAQRE9jL42kllrWwotAmF3OYPRpe0QsyWjk-PrxwECyCYFePV4VRdPEEUfF...
Redmine Tags REST API Access
Hi. Can the issue tags created with the extension be query with an REST API call?
Redmine Circle Theme download link return 403
I tried to download Circle theme https://www.redmineup.com/pages/themes/circleAnd I got the e-m...
redmine_people doesn't support redmine 6.x
redmine_people v1.6.8redmine 6.0.1ruby 3.1.6<pre>uninitialized constant ActsAsAttachableG...
Checklist Plug in : Position of the different tasks are moving
We have a problem since few monthes on the checklist plugin (last installation of the Plugin Chec...
RedmineUP Agile and easy wbs plugins don't seem to like each other :(
Hi there, I have the redmineUP Agile and easy wbs plugins installed side by side and everythin...
relation "agile_ranks_pkey" does not exist
I am upgrading redmine-3.3 to redmine-4.0.3database: postgresql also, i have downloaded las...
Error after installation op Q&A plugin in Redmine 4.0.4
Hi! After installing the light version of the Q&A plugin, I recieve the following error while ...
Create issue from agile board error
I'm trying to create an issue from agile board and get 404 error.Here are redmine logs:<pre>...
Foot section stick to the bottom on invoice template
We need that our company administrative information keeps stick to the bottom of the invoice when...
checklist plugin not working on Ubuntu 20.04.2 LTS
Hello, I have an issue with the checklist-plugin .Dimitar (Support) sended me a new plugin v...
Missing project field in Version plugin
Hi, In version 1.4.8 You change Version planning component - great, but it's missing one thin...
redmine 4.2.3: redmine_cms 1.2.2: Breaks pdf thumbnails
With redmine_cms 1.2.2 installed, pdf thumbnails don't load correctly. After removing the plugin...
redmine_finance Mysql2::Error: Table `block in rebuild_tree!'
12 BuildOperationsTree: migrating ========================================rake aborted!S...
rate currency will not follow settings in crm module?
after i configured major currency in crm settingsthe rate currency setting is not changed.
redmine_crm-4_3_0-pro.zip internal server errors related to deal field
We installed the latest version and we get the following error even after db migrations (redmine ...
Issue with tabs in redmine_contacts
The tabs are not showed correctly, buttons and information is lost after the switch between tabs...
could we implement transfer deal to order?
I think this design would be like:we got opportunity.when it win.we can transfer it into or...
Redmine Checklists PRO plugin
Is it all ok if I’m downloading and installing redmine_checklists-3_1_17-pro plugin and redmine s...
Redmine 4.2.1 - Plugin Agile
Hi, I've the following error when i click on Agile tab : <pre>F, [2021-05-31T19:45:58.983...
Favorite projects plugin 2.1.0 breaks projects quick search mask in Redmine 4.0.4
Hello everyone, today we updated our Redmine installation to version 4.0.4 and also the "favor...
redmineup.com website error: (X-Content-Type-Options: nosniff)
On Firefox 94, I am getting errors fetching the jquery files for your website. The resource fr...
Drive plugin ignores "Computer name" from general settings
Drive plugin ignores "Computer name" from general settings so all link url are http://redmine/red...
CRM plugin | Syncronotiation of contacts with a CardDav server
Is there a way to synchronise the contacts from CRM with a CardDav server? I have only found info...
Organization Chart not showing in full in People Plugin
I don't get a multi-level Org Chart in the Organization Chart view of the People Plugin. I have a...
Check Pivot Table page makes RedmineUP product plugin error only the new version 2-1-3
Rendering plugins/redmine_pivot_table/app/views/pivottables/index.html.erb within layouts/base ...
Agile plugin error when selecting <<current version>> and another version
In the Agile plug-in when we filter on the <<Current Version>> and select any other version we ...
My page stop working after install Agile Pro plugin
Hello, I installed the Agile Pro plugin, but after it "my page" stopped working when I added "Doc...
Multiple select for CRM plugin
Hi, I recently installed CRM plugin 4.3.4 PRO, and it doesn't have button for select all.It ...
Problem with Gem redmine_crm 0.0.62 after upgrade to Redmine 5.0.7
Updated redmine to the 5.0.7 version and follwed the steps at https://redmine.org/projects/redmin...
The sidebar of the project issue list page displays a maximum of 30 tags with redmineup_tags plugin
Hi. The sidebar of the project issue list page displays a maximum of 30 tags. It is very impor...
Redmine 4.2.3: zenedit plugin
Zenedit plugin appears to be causing [[test]] wiki tags from rendering in the Preview. I disab...
Plugin redmine favorite project was not found.
Hi, I am trying to install plugins for Redmine version 4.1.1.stable, but getting error message...
Reporter Plugin: images are not showed for subtask
After many problems with reports and images, I have verified with a simple template that the prob...
Dependencies problem with several redmineup plugins
Hi. I have a docker installation of redmine with several redmineup (light) plugins, and when I...
Bulk change clears Sprint and Story points field
Hello!I would like to report a bug when doing a bulk change for multiple tickets, Sprint and St...
Add Compnay contact field to project list query
In the project list, in the options section of the query, it is necessary to add the contact comp...
Light resource plugin doesn't works
I got following errors with empty resource chart -- Can anyone help on it? Thanks. <pre>VM6...
Auto-Submitted e-mails are ignored at the import
We are handling all e-mails of a specific mailbox in redmine using the Helpdesk plugin. The probl...
Redmine Agile plugin for Redmine 6
Hi, I would like to know when the Redmine Agile plugin is expected to be compatible with Redmi...
Check Pivot Table page makes RedmineUP Tags plugin error
Version Redmine 4.0.4.stable.18405 Ruby version 2.5.1-p57 (2018-03-29) [x...
CMS Plugin not working
After unzip Plugin_cms light in Plugins folder and Apache restart, dont load Redmine in the Brow...
Plugin incompatibility
Dear support, We bought Pro version of these plugins : Agile, Checklists, questions, zenedit...
PG::DuplicateTable: ERROR: relation "agile_colors" already exists
When trying to upgrade agile plugin to latest version, following the standard procedure for upgra...
warning: already initialized constant FCSV
I have just updated our Redmine to latest 4.1.1 and updated the RedmineUP plugins (PRO version) w...
Share sprint with subprojects in Agile plugin
I manage a small team of developers, and our sprints mix a generic backlog of minor issues with i...
Filter by sprint
Hello, I'm user of Redmine 4.0.2 and Redmine Agile plugin 1.5.1 PRO. How is it possible to ...
Agile Plugin: Cannot search or load more issues from backlog column in Scrum Board (403 Forbidden)
When using the Scrum Board and enabling the backlog column one can observe that searching or load...
Plugins /redmine_people, problema (undefined method `calculate_progress'
Cuando uso el plugin y tengo activado el rate, cuando se imputa en alguna tarea sale este error...
plugin redmineup_cms was not found
BITNAMI REDMINE STACK version 4.1.1 installed on my windows server, now we are installing the plu...
Agile Backlog
Hello, When i try to access to agile backlog page of a specific project, by example i'm on th...
Error in query when clicking in the 'Backlog' tab (/projects/[PROJECT_NAME]/agile_versions) [PRO PLUGIN VERSION]
When I activate the 'Agile Backlog' module in a project and try to go to the 'Backlog' tab, redmi...
Reporter Plugin Liquid Pulling Formatted Content
Hello, I am new to Liquid and am using it in the context of the RedmineUp Reporter Plugin. I a...
Zenedit doesn't work with CKeditor
Hi,I work with Redmine 4.1.1 (installed with the support of RedmineUP team). I have installed...
Attachments auto upload to drive?
We use RedmineUp in an inbound call-centre environment and have a dedicated email address to whic...
Redmine Circle theme download link returning 403
I tried to download Circle theme https://www.redmineup.com/pages/themes/circleAnd I got the e-m...
Drive plugin install
Hi,I'm trying to install the drive plugin on Redmine version 5.1.1, but the following error occ...
Error 500 ActionView::Template::Error (Mysql2::Error: Operand should contain 1 column(s):Operand should contain 1 column(s)
Hello We are trying to install RedmineUp Agile Pro Plugin on Redmine 4.0.4. Installation wo...
Helpdesk settings suddenly not loading
Any page with Helpdesk settings and getmail are no longer loading: Examples: ../proje...
No answer from Support Team since 2 weeks / CRM pro PlugIn
Hi Does everybody have the same problem as I have? I bought a Pro License for the CRM Plugin,...
Installation Issue - Redmine Helpdesk plugin
Hi, I'm trying to install the Redmine Helpdesk plugin on a Redmine 2.6 with ruby 2.2.10, but...
Plugins and Redmine 4.2
Officially all the plugins are only available up to Redmine 4.1 I saw the discussion about Ag...
Agile plugin, filter by sprint on all issues
Hi, the sprint filter currently works in the project's issues list (/projects/name/issues), but n...
Tags v.2.0.13 and Agile v.1.6.5-lite plugins compatabilitie
Hello RedmineUp Team.Thank you for your cool plugins. I got an issue with latest redmine 5.0...
Helpdesk plugin issue
I have been using Redmine 5.1.1 with Redmine CRM, Contacts and Helpdesk plugin without any proble...