Partner Program Conditions and Agreement

By enrolling as an affiliate in the RedmineUP Affiliate Program (referred to as the "Program"), you consent to abide by the subsequent terms and conditions (referred to as the "Terms"). Prior to enrolling, it is imperative that you thoroughly review and understand these Terms.

We retain the right to revise and modify the Terms periodically without prior notice. Any alterations, enhancements, or updates to the Program, including the introduction of new features and resources provided by us, are subject to these Terms. Your continued utilization of the Program post such changes signifies your acceptance of the amended Terms. The most current version of the Terms can be accessed at any time via the following link: Terms and Conditions.

Failure to comply with these Terms may result in consequences such as the termination or suspension of your Affiliate privileges and forfeiture of any outstanding affiliate referral fee payments accrued during the period of violation.

Account Registration & Agreement Terms:

  • To complete the registration process for an Affiliate account ("account"), you are required to furnish your legal full name, a valid email address, and any other requested information.
  • You must be at least 18 years old to participate in this Program.
  • Each account is designated for use by either a single legal entity (e.g., a company or partnership) or an individual user. Sharing your username and password with others or allowing multiple users on a network access is prohibited. The security of issued usernames and passwords, including those of any Invitees, is your responsibility.
  • Unauthorized or illegal use of the Program is strictly prohibited. You must not violate any laws in your jurisdiction, including but not limited to copyright laws, while utilizing the Program.

Referral Links & Promotion:

  • Upon Program enrollment, you will receive a unique URL link for identification purposes when placing links from your site, email, or other communications to the RedmineUP website. Ensuring the correct formatting of each link is your responsibility.
  • Graphical images may be provided by us for use within links to promote RedmineUP and our Redmine Products. Modification of these images is prohibited. We reserve the right to change the images without prior notice.
  • You are solely responsible for the development, operation, and maintenance of your site, as well as all materials appearing on it.

Before you start please make sure:

  • You have appropriate resources (site, blog, social network, youtube, etc.) or legal entity (company) to use for the promotion of RedmineUP affiliate products.
  • You follow the below guidelines on allowed traffic types and keywords.
  • You can provide the details on the above in case we ask you for them.

Allowed traffic types:

  • Social Networks
  • Youtube
  • Google Ads
  • Blogs
  • Podcasts
  • Organic traffic
  • Direct sales

Disallowed traffic types:

  • Coupon sites
  • Spam emails
  • Spam in social nets
  • Clickunder and Popunder
  • Any other spam traffic sources

SEO Keyword restrictions:

It is prohibited to use RedmineUP and all related keywords for SEO promotion.

Using our name or graphics in any bulk email is prohibited without our advanced written consent. If significant spam complaints arise naming us or our services due to your marketing activities, we reserve the right to terminate the Agreement. Additionally, issuing press releases regarding this Agreement or your participation in the Program may lead to termination from the Program. You are not permitted to misrepresent or exaggerate the relationship between us and you, claim to develop our services, or imply any affiliation with RedmineUP without explicit permission.

Referral Fees:

To qualify for a referral fee from a subscription sale, the customer must click through a link from your site, email, or other communications to the RedmineUP website and sign up within 90 days of the initial click-through. If they fail to sign up within this period and later return without using your link, you will not earn a referral fee.

Referral fees are only paid on links tracked and reported by our systems. We do not pay referral fees for sign-ups that were not tracked by our system, even if claimed by the individual.

Each partner's referral fee is defined separately and can be viewed in the Affiliate Network portal. Referral fees are credited to your Affiliate account once the customer pays their subscription.

Payment:

Accrued referral fees are paid through payout methods available in the Affiliate Network portal and according to payout terms and conditions.

Referral fees are not applicable for customer payments refunded or charged back due to credit card fraud. We may delay crediting referral fees based on risk analysis and Anti-Money Laundering procedures.

Affiliates can access a summary of sign-ups and referral fees by logging into their Affiliate account. The referral fee structure is subject to change at our discretion.

We reserve the right to disqualify referral fees earned through fraudulent, illegal, or overly aggressive sales or marketing methods.

All fees are exclusive of any taxes, charges, or other fees imposed on your involvement in this Agreement, which are your responsibility to pay.

We retain the right to verify and adjust commissions based on paid orders. An email notification does not constitute a confirmed commission; it serves only as a notification, and all payments will be verified against actual transactions.

Customer Definition:

Every customer purchasing a service through this program is considered a customer of RedmineUP. Therefore, all our rules, policies, and procedures regarding pricing, customer orders, customer service, and service sales apply to these customers. We reserve the right to modify our policies and procedures at any time. RedmineUP is not accountable for any representations made by Affiliates that contradict our rules, policies, or procedures.

Pricing & Availability:

We determine prices for services sold under this Program in accordance with our pricing policies. Prices and availability of services may vary over time. As price changes could impact the services listed on your site, refrain from displaying service prices. While we strive to provide accurate information, we cannot guarantee the availability or price of any specific service.

Copyrighted and Trademarked Material:

You are solely responsible for ensuring that your reviews, product descriptions, and articles comply with all applicable copyright, trademark, and other laws. RedmineUP will not be held responsible for your use of copyrighted or trademarked material belonging to another party without authorization.

Term of the Agreement and Program:

The term of this Agreement begins upon our acceptance of your Program application and ends upon termination by either party. Termination may occur at any time, with or without cause, by providing notice to the other party. RedmineUP reserves the right to terminate the Program at any time. Upon termination, we will settle any legitimate outstanding earnings.

Termination:

RedmineUP has the sole discretion to suspend or terminate your account and reject any present or future Program use for any reason at any time. Such termination will result in the deactivation or deletion of your Affiliate Account and forfeiture of any potential or accrued referral fees earned through fraudulent, illegal, or overly aggressive sales or marketing tactics. We reserve the right to decline service to anyone at any time. Upon termination of this Agreement, you must cease using and remove all links to the RedmineUP website and all materials provided under the Program.

Relationship of Parties:

You and we operate as independent contractors, and nothing in this Agreement establishes a partnership, joint venture, agency, franchise, sales representative, or employment relationship between the parties. You are not authorized to make or accept offers or representations on our behalf. Any statement that contradicts this Agreement, whether on your site or elsewhere, is prohibited.

Limitations of Liability:

RedmineUP, its officers, directors, employees, shareholders, or agents disclaim all liability for any loss or damage incurred by you or a third party in connection with this Program. However, this disclaimer does not apply to liability arising from negligence, fraud, misrepresentation, or any liability that cannot be excluded or limited under applicable law. If your use of Program material necessitates equipment, software, or data servicing, repair, or correction, you bear all associated costs. Our maximum aggregate liability under these Terms or any collateral contract is limited to the total amount owed to you in the twelve-month period immediately preceding the claim.

The following sections of the agreement outline important clauses regarding liability, arbitration, notice, events outside of control, waiver, severability, and entire agreement.

The company's liability is not excluded or limited for death or personal injury caused by negligence, fraud, misrepresentation of a fundamental matter, or any liability that cannot be excluded or limited under applicable law. However, if your use of materials provided under the Program results in the need for equipment, software, or data servicing, repair, or correction, you assume all associated costs. The company's maximum aggregate liability under or in connection with the agreement is limited to the total amount owed to you in the twelve-month period immediately preceding the claim.

Arbitration:

Any dispute relating to the agreement, including breaches, transactions, or your relationship with the company or its affiliates, must be submitted to confidential arbitration in Armenia. The arbitration is conducted under the prevailing rules of the England and Wales Arbitration Association. The arbitrator's decision is binding and may be entered as a judgment in any court of competent jurisdiction. Class arbitration proceedings are not permitted.

Notice:

All notices from you to the company must be sent to support@redmineup.com. The company may send notices to the email address you provided during registration.

Events Outside of Control:

The company is not liable for any failure or delay in performance of obligations caused by events beyond its reasonable control, such as strikes, natural disasters, or government actions. Performance is suspended during such events, and the company will make reasonable efforts to resume obligations despite the circumstances.

Waiver:

The company's failure to enforce any obligation does not constitute a waiver of its rights, nor does it relieve you from compliance with obligations. A waiver by the company of any default does not affect subsequent defaults unless expressly stated otherwise in writing.

Severability:

If any provision of the agreement is determined to be invalid, unlawful, or unenforceable, the remaining provisions remain valid to the fullest extent permitted by law.

Entire Agreement:

The agreement, along with referenced documents, constitutes the entire agreement between you and the company regarding the Program, superseding any prior agreements or arrangements. Both parties acknowledge that they have not relied on any representations, undertakings, or promises not expressly stated in the agreement.

We each acknowledge that, in entering into these Terms, neither of us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between us prior to entering into these Terms except as expressly stated herein.

Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date we entered into these Terms (unless such untrue statement was made fraudulently) and the other party's only remedy shall be for breach of contract as provided in these Terms.