When a ticket is created from an email, receipt is sent to people in Cc, but not to other direct recipients (on the To: line) - Questions & Answers - Redmine plugins

When a ticket is created from an email, receipt is sent to people in Cc, but not to other direct recipients (on the To: line)

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Olivier Houdas
Added almost 3 years ago

Usually, Reply All also replies to people in the "To:" section.