This website uses cookies to ensure you get the best experience. Learn more
Yes, I Accept
Plugins

Redmine Hosting

RedmineUP Cloud
Migrate to fast and secure hosting and forget about updates, backups and downtime
Free trial
Learn more

Redmine services

Installation and Upgrade
Plugin development
Maintenance

Redmine Plugins

All plugins (18)
agile_white_bg.png
agile

Editable drag & drop Scrum and Kanban boards and Agile charts

helpdesk_white_bg.png
helpdesk

Management of Support tickets inside Issues

crm_white_bg.png
crm

Contacts, accounts and deals management inside projects

checklists_white_bg.png
checklists

Simple, yet powerful checklists for issues

invoices_white_bg.png
invoices

Managing invoices, expenses, and time billing

people_white_bg.png
people

User list with departments, tags, notifications, and birthdays

Themes Pricing Help & Support
Login
Free trial

Menu

Cloud Plugins Themes Pricing Help & Support
Login Free trial

Message

2 votes
7 views

Related questions

  • CRM plugin: Notes default creation
  • New controlling plugin
  • Agile plugin: Adding the link to the ticket number to navigate to the ticket page.
  • Automatic invoice plugin
  • Budget PlugIn | Difference between billable and non billable time trackings

Help & Support » Questions & Answers » Ideas »

Helpdesk plugin - email rules - extension

2

Petr Mikes
Added over 1 year ago

New feature to helpdesk plugin.
In helpdesk plugin is relay good feature Email Rules to handling an incomming mails and modify tickets created to Redmine.

We are using many Projects to handlink our customers and should be really great to have more that conditions based on EMAIL headers like:

- TO ADDRESS
- CC ADDRESS

Loading
Powered by © 2010-2026 RedmineUP