Questions & Answers

Common questions about plugins, Redmine and installation
0

Light resource plugin doesn't works

I got following errors with empty resource chart -- Can anyone help on it? Thanks. <pre>VM6...

1 answers
424 views
0

Auto-Submitted e-mails are ignored at the import

We are handling all e-mails of a specific mailbox in redmine using the Helpdesk plugin. The probl...

1 answers
253 views
0

Helpdesk settings suddenly not loading

Any page with Helpdesk settings and getmail are no longer loading: Examples: ../proje...

1 answers
246 views
-1

relation "agile_ranks_pkey" does not exist

I am upgrading redmine-3.3 to redmine-4.0.3database: postgresql also, i have downloaded las...

2 answers
2510 views
-1

Check Pivot Table page makes RedmineUP Tags plugin error

Version Redmine 4.0.4.stable.18405 Ruby version 2.5.1-p57 (2018-03-29) [x...

3 answers
2438 views
-1

Plugin incompatibility

Dear support, We bought Pro version of these plugins : Agile, Checklists, questions, zenedit...

3 answers
1992 views
-1

PG::DuplicateTable: ERROR: relation "agile_colors" already exists

When trying to upgrade agile plugin to latest version, following the standard procedure for upgra...

1 answers
1985 views
-1

Share sprint with subprojects in Agile plugin

I manage a small team of developers, and our sprints mix a generic backlog of minor issues with i...

4 answers
1915 views
-1

Missing project field in Version plugin

Hi, In version 1.4.8 You change Version planning component - great, but it&#39;s missing one thin...

1 answers
1671 views
-1

rate currency will not follow settings in crm module?

after i configured major currency in crm settingsthe rate currency setting is not changed.

1 answers
1615 views
-1

Agile Backlog

Hello, When i try to access to agile backlog page of a specific project, by example i&#39;m on th...

1 answers
1500 views
-1

contacts internal error

when I click on &quot;configure&quot; in plugin page I&#39;ve redmine error. in log I have: <pre>ActionView:...

1 answers
1401 views
-1

Installation Issue - Redmine Helpdesk plugin

Hi, I&#39;m trying to install the Redmine Helpdesk plugin on a Redmine 2.6 with ruby 2.2.10, but...

1 answers
1344 views
-1

Organization Chart not showing in full in People Plugin

I don&#39;t get a multi-level Org Chart in the Organization Chart view of the People Plugin. I have a...

1 answers
1231 views
-1

Check Pivot Table page makes RedmineUP product plugin error only the new version 2-1-3

Rendering plugins/redmine_pivot_table/app/views/pivottables/index.html.erb within layouts/base ...

1 answers
1206 views
-1

Zenedit doesn't work with CKeditor

Hi,I work with Redmine 4.1.1 (installed with the support of RedmineUP team). I have installed...

1 answers
1204 views
-1

Agile plugin error when selecting <<current version>> and another version

In the Agile plug-in when we filter on the <<Current Version>> and select any other version we ...

1 answers
1195 views
-1

Multiple select for CRM plugin

Hi, I recently installed CRM plugin 4.3.4 PRO, and it doesn&#39;t have button for select all.It ...

1 answers
1110 views
-1

Tags v.2.0.13 and Agile v.1.6.5-lite plugins compatabilitie

Hello RedmineUp Team.Thank you for your cool plugins. I got an issue with latest redmine 5.0...

2 answers
1074 views
-1

Attachments auto upload to drive?

We use RedmineUp in an inbound call-centre environment and have a dedicated email address to whic...

1 answers
1013 views
-1

Show invoice line name and description

Hi. We have purchased the products and invoice plugin.Is it possible to add in the invoice t...

1 answers
928 views
-1

Bulk change clears Sprint and Story points field

Hello!I would like to report a bug when doing a bulk change for multiple tickets, Sprint and St...

2 answers
610 views
-1

Drive plugin install

Hi,I&#39;m trying to install the drive plugin on Redmine version 5.1.1, but the following error occ...

1 answers
535 views
-1

Error 500 ActionView::Template::Error (Mysql2::Error: Operand should contain 1 column(s):Operand should contain 1 column(s)

Hello We are trying to install RedmineUp Agile Pro Plugin on Redmine 4.0.4. Installation wo...

1 answers
255 views
-2

Plugins and Redmine 4.2

Officially all the plugins are only available up to Redmine 4.1 I saw the discussion about Ag...

1 answers
1249 views
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