New sorting option for the sprints list inside Settings
Add a sorting option to decide how to sort the sprints.Now I find open sprints, active and clos...
Resource Management
For allowing having a better control of the resource allocation, should be useful to have in the ...
Add option to ignore email signatures when creating or updating Helpdesk tickets
Currently, when emails are converted into tickets or comments in Helpdesk, the full content of th...
Make search among issues of closed/archived projects
If the project is closed and archived then it's issues are not in the set for search.It is the ...
Display client info on issue ticket
Using Custom Computer Fields plugin or similar, we'd like to automatically display Contact info o...
Exporting information of the Products + CRM plugins On review
Hello!It would be nice to see the implementation of exporting information from the CRM plugin (...
Contact live search ordering
Currently live search on Contacts (both in a Contact field, and on the Contact page) filters by e...
Helpdesk plugin: Capture the scheduled time/date information from MS Outlook meeting invite
When the plugin receives a meeting invite from MS Outlook that it captures the scheduled time/dat...
Use "Responsible" Contact field as filter for Issues
Use the Contact "Responible" field as a filter for Issues, so the user can view all Projects or I...
When a ticket is created from an email, receipt is sent to people in Cc, but not to other direct recipients (on the To: line)
Usually, Reply All also replies to people in the "To:" section.
Add calendar week row to resource planning overview Implemented
Hi, it would be great if you could add the possibility to view an additional row, between the mon...
Turn off email notifications directed to Groups I'm a part of
Would love to have an option to turn off email notifications for updates on Issues where a group ...
Tags for issue list grouping & agile board swimming lanes
I would like to have tags available for swimming lanes in agile boards, and/or grouping in the is...
Customer satisfaction : datas extraction
We are thinking of using the « Customer satisfaction » functionality.To process the results of ...
Send email to more than one addresses (not cc but To: field)
When we send email to more than one addresses (no cc but the To: field), it will send out showing...
Add more Helpdesk reports
Currently there is only a report for "First response time" and "Busiest time of day". (https://ww...
Bulk creation of a checklist
Being able of creating a checklist by copying text separated with "enters" just like it is done f...
Generate PDF from Deals Planned
Functionality logic is same as invoices PDF, possibility to create custom PDF template for Deals...
auto-closed message
Is it possible to send a auto-closed message when the issue status is changed to „closed“?
Helpdesk plugin: Add "To Address" condition to workflow automation rules to support custom handling of issues based on specific target mail address
We use Office 365 for our Exchange/Outlook communication, and we have tried to setup the Helpdesk...
Checklists full text search in items On review
We have lot of information stored in Checklists lines. However if I find for some of those inform...
Reports shoudl work for projects and project lists too
Reports have to be able to generate not only for the issues and issue lists but for projects and ...
Update Invoices via REST API Rejected
We know there is the possibility to create invoices via RestAPI and we are using it (https://www....
Reminder Features Helpdesk Plugin On review
Dear Team, Please add more features to the existing helpdesk plugin like Auto author Remind...
Признак активности/неактивносту у контакта.
Мы используем поле "Компания" для указания в задаче для кого мы ее выполняем. Некоторые компании ...