Help & Support

While using swim lanes group by assignee show users with no tasks

We found that if you configure the agile board to use swim lanes by assignee is possible to drag ...

  • 1 answers
  • 1162 views

Agile Plugin Not Working

I installed agile plugin but it is not working. Passenger Error Logs; Message from applica...

  • 16 answers
  • 8133 views

Error in query when clicking in the 'Backlog' tab (/projects/[PROJECT_NAME]/agile_versions) [PRO PLUGIN VERSION]

When I activate the 'Agile Backlog' module in a project and try to go to the 'Backlog' tab, redmi...

  • 1 answers
  • 1117 views

Share sprint with subprojects in Agile plugin

I manage a small team of developers, and our sprints mix a generic backlog of minor issues with i...

  • 4 answers
  • 1538 views

Installation problems (light version) Redmineup_tags and redmine_agile plugins in redmine 4.0.3

Hi, I have the following error when I install the redmineup_tag plugin : Installed version...

  • 5 answers
  • 3445 views

relation "agile_ranks_pkey" does not exist

I am upgrading redmine-3.3 to redmine-4.0.3database: postgresql also, i have downloaded las...

  • 2 answers
  • 2064 views

rate currency will not follow settings in crm module?

after i configured major currency in crm settingsthe rate currency setting is not changed.

  • 1 answers
  • 1357 views

Agile Plugin: Cannot sort issues in backlog

When using the backlog module we stumbled upon an issue when trying to sort issues on the "unassi...

  • 2 answers
  • 1218 views

NoMethodError (undefined method `agile_sprints' for #<Project:0x0000xxxx>)

I have following problem when accessing the burndown chart. Can you help? redmine_1 | F, ...

  • 7 answers
  • 2860 views

Helpdesk summarizing issues for a given customer if there is already an open issue

I have set up the Redmine UP Helpdesk plugin and I&#39;m creating the issues via API. But I would lik...

  • 1 answers
  • 1054 views

Create issue from agile board error

I&#39;m trying to create an issue from agile board and get 404 error.Here are redmine logs:<pre>...

  • 1 answers
  • 1554 views

No contacts from days from remineUP, are they still in business?

on 29th april 2021 i&#39;ve sent an email to REDMINEUP, no answers.on 30th april 2021 &#39;ve sent anot...

  • 3 answers
  • 1026 views

warning: already initialized constant FCSV

I have just updated our Redmine to latest 4.1.1 and updated the RedmineUP plugins (PRO version) w...

  • 3 answers
  • 1546 views

Error 500 when use redmine 4.2.0 with Agile plugin

Dear Admin I installed Redmine with infor below, but when I install plugin Agile plugin Light v...

  • 4 answers
  • 3425 views

Favorite projects plugin 2.1.0 breaks projects quick search mask in Redmine 4.0.4

Hello everyone, today we updated our Redmine installation to version 4.0.4 and also the &quot;favor...

  • 1 answers
  • 1027 views

Agile plugin, filter by sprint on all issues

Hi, the sprint filter currently works in the project&#39;s issues list (/projects/name/issues), but n...

  • 1 answers
  • 839 views

redmineup.com website error: (X-Content-Type-Options: nosniff)

On Firefox 94, I am getting errors fetching the jquery files for your website. The resource fr...

  • 1 answers
  • 929 views

Redmine 4.2.1 - Plugin Agile

Hi, I&#39;ve the following error when i click on Agile tab : <pre>F, [2021-05-31T19:45:58.983...

  • 1 answers
  • 1021 views

Filter by sprint

Hello, I&#39;m user of Redmine 4.0.2 and Redmine Agile plugin 1.5.1 PRO. How is it possible to ...

  • 2 answers
  • 1478 views

RedmineUP plugins break Redmine gravatar plugin

After installing the Helpdesk plugin PRO 4.1.5, CRM plugin PRO 4.2.6 and Agile plugin PRO 1.5.1 p...

  • 8 answers
  • 2745 views

Agile Plugin: Cannot search or load more issues from backlog column in Scrum Board (403 Forbidden)

When using the Scrum Board and enabling the backlog column one can observe that searching or load...

  • 3 answers
  • 1384 views

Using Agile Board Order in Issue Lists

Hi Is it possible to use the order from a backlog board in a common redmine issue lists?If y...

  • 2 answers
  • 1277 views

Check Pivot Table page makes RedmineUP Tags plugin error

Version Redmine 4.0.4.stable.18405 Ruby version 2.5.1-p57 (2018-03-29) [x...

  • 3 answers
  • 1952 views

Issue with tabs in redmine_contacts

The tabs are not showed correctly, buttons and information is lost after the switch between tabs...

  • 1 answers
  • 1153 views

Missing project field in Version plugin

Hi, In version 1.4.8 You change Version planning component - great, but it&#39;s missing one thin...

  • 1 answers
  • 1388 views

Migration Error when: upgrading CRM_light to PRO + adding HelpDesk PRO

Actually -- previous dry-run had run migrations, and second run didn&#39;t drop the DB table as it sh...

  • 1 answers
  • 1261 views

No Image problem exporting PDF

I already sent you a mail about this problem. I am using the Report Plugins.And i made the R...

  • 2 answers
  • 1281 views

Agile Backlog

Hello, When i try to access to agile backlog page of a specific project, by example i&#39;m on th...

  • 1 answers
  • 1110 views

Plugin redmine favorite project was not found.

Hi, I am trying to install plugins for Redmine version 4.1.1.stable, but getting error message...

  • 1 answers
  • 736 views

"Costs and rates" moved from People plugin to Budget plugin, but where is it?

The advertising for the People plugin (https://www.redmineup.com/pages/plugins/people) says it in...

  • 1 answers
  • 985 views

redmine_finance Mysql2::Error: Table `block in rebuild_tree!'

12 BuildOperationsTree: migrating ========================================rake aborted!S...

  • 1 answers
  • 1234 views

RedmineUP Agile and easy wbs plugins don't seem to like each other :(

Hi there, I have the redmineUP Agile and easy wbs plugins installed side by side and everythin...

  • 3 answers
  • 2938 views

Redmine issues bulk edit throws exception in RedmineUP Tags plugin

Started GET &quot;/issues/bulk_edit?ids%5B%5D=8071&ids%5B%5D=8143&quot; for 157.51.102.34 at 2019-04-18 06:...

  • 2 answers
  • 2589 views

Chinese Character missing in invoice PDF

After installed all the pluginsnow we can export pdf in invoice pluginbut. all chinese and ot...

  • 2 answers
  • 1329 views

Plugins /redmine_people, problema (undefined method `calculate_progress'

Cuando uso el plugin y tengo activado el rate, cuando se imputa en alguna tarea sale este error...

  • 1 answers
  • 1298 views

Error after installation op Q&A plugin in Redmine 4.0.4

Hi! After installing the light version of the Q&A plugin, I recieve the following error while ...

  • 1 answers
  • 1838 views

Problem with redmine agile plugin

Hello. I upgraded to remine 4.0.x and upgraded the agile plugin as well. But when I try to open t...

  • 1 answers
  • 1769 views

Foot section stick to the bottom on invoice template

We need that our company administrative information keeps stick to the bottom of the invoice when...

  • 1 answers
  • 1578 views

contacts internal error

when I click on &quot;configure&quot; in plugin page I&#39;ve redmine error. in log I have: <pre>ActionView:...

  • 1 answers
  • 1075 views

upgrade current installation

Hello,Is there a procedure to upgrade an existing installation ?thank you !

  • 1 answers
  • 711 views

checklist plugin not working on Ubuntu 20.04.2 LTS

Hello, I have an issue with the checklist-plugin .Dimitar (Support) sended me a new plugin v...

  • 3 answers
  • 1308 views

Attachments auto upload to drive?

We use RedmineUp in an inbound call-centre environment and have a dedicated email address to whic...

  • 1 answers
  • 774 views

In Redmine Q&A plugin (PRO version), when I try to create a new question, I get an internal error.

The production.log when the error occurs is as follows Processing by QuestionsController#creat...

  • 1 answers
  • 835 views

Error 500 for Redmine Agile-plugin when showing charts

I have installed Redmine Agile Light. I installed it on Redmine 4.0.5 on a Ubuntu 18.04. Whe...

  • 5 answers
  • 1791 views

404 error when copying issues with active Agile module

Hi, i have a 404 error when I copy 2 or more issues. The error occurs when the Agile module is en...

  • 2 answers
  • 1320 views

Reporter Plugin Liquid Pulling Formatted Content

Hello, I am new to Liquid and am using it in the context of the RedmineUp Reporter Plugin. I a...

  • 2 answers
  • 909 views

Reporter Plugin Liquid Subtasks Not Working

I have been trying to figure this out for a few days and feel I must be missing something obvio...

  • 2 answers
  • 989 views

CMS Plugin not working

After unzip Plugin_cms light in Plugins folder and Apache restart, dont load Redmine in the Brow...

  • 1 answers
  • 1754 views

Organization Chart not showing in full in People Plugin

I don&#39;t get a multi-level Org Chart in the Organization Chart view of the People Plugin. I have a...

  • 1 answers
  • 972 views

CRM plugin | Syncronotiation of contacts with a CardDav server

Is there a way to synchronise the contacts from CRM with a CardDav server? I have only found info...

  • 1 answers
  • 926 views

Installation Issue - Redmine Helpdesk plugin

Hi, I&#39;m trying to install the Redmine Helpdesk plugin on a Redmine 2.6 with ruby 2.2.10, but...

  • 1 answers
  • 1060 views

Drive plugin ignores "Computer name" from general settings

Drive plugin ignores &quot;Computer name&quot; from general settings so all link url are http://redmine/red...

  • 1 answers
  • 995 views

The sidebar of the project issue list page displays a maximum of 30 tags with redmineup_tags plugin

Hi. The sidebar of the project issue list page displays a maximum of 30 tags. It is very impor...

  • 1 answers
  • 814 views

Redmine Checklists PRO plugin

Is it all ok if I’m downloading and installing redmine_checklists-3_1_17-pro plugin and redmine s...

  • 1 answers
  • 1032 views

Plugins and Redmine 4.2

Officially all the plugins are only available up to Redmine 4.1 I saw the discussion about Ag...

  • 1 answers
  • 988 views

Check Pivot Table page makes RedmineUP product plugin error only the new version 2-1-3

Rendering plugins/redmine_pivot_table/app/views/pivottables/index.html.erb within layouts/base ...

  • 1 answers
  • 879 views

Zenedit doesn't work with CKeditor

Hi,I work with Redmine 4.1.1 (installed with the support of RedmineUP team). I have installed...

  • 1 answers
  • 892 views

New Issues from Agile Boards doesn't respect Workflow

It appears that, when creating a new issue from an Agile Board, that you can create a new issue i...

  • 1 answers
  • 1251 views

Is it possible to limit the list of public tickets?

Is it possible to limit the list of past public tickets from 0 to whatever?

  • 2 answers
  • 738 views

My page stop working after install Agile Pro plugin

Hello, I installed the Agile Pro plugin, but after it &quot;my page&quot; stopped working when I added &quot;Doc...

  • 1 answers
  • 868 views

plugin redmineup_cms was not found

BITNAMI REDMINE STACK version 4.1.1 installed on my windows server, now we are installing the plu...

  • 1 answers
  • 1213 views

redmine_crm-4_3_0-pro.zip internal server errors related to deal field

We installed the latest version and we get the following error even after db migrations (redmine ...

  • 2 answers
  • 1218 views

New controlling plugin

Would be great to have a bit more statistics in RedmineUP ecosystem. For example: show in...

  • 1886 views

Patch: Disable columns you can't move the issue to according to workflow

This patch adds a simple ui to kanban showing when you are trying to move an issue to a status th...

  • 817 views

Project Specific Tags

It would be great if I could related tags to projects. Meaning, when I define a new Tag, I need t...

  • 953 views

Tags: Tag cloud should include sub-projects

We have setup Redmine to include tickets of sub-projects in a projects ticket view. We would appr...

  • 1287 views

Agile plugin: Adding the link to the ticket number to navigate to the ticket page.

Currently, ticket&#39;s subject links to the ticket page, though I am guessing this is by design, I t...

  • 1281 views

Update agile view automatically on update

I love the agile plugin. It provides a great interface for organizing and viewing progress on our...

  • 1049 views

Display tags in agile board

Inside agile board can be useful to show tags (from Tags plugin https://www.redmineup.com/pages/p...

  • 1385 views

Subcolums feature optimization

Implementing statuses names for subcolumns feature for Agile plugin inside Agile board > Options ...

  • 1081 views

New resource management plugin

Resource allocation with project and issue relation Error executing the thumbnail macro (Attachment default.png not found) {{...

(101-171/171) Per page: 25, 50, 100, 500