Help & Support

No Image problem exporting PDF

I already sent you a mail about this problem. I am using the Report Plugins.And i made the R...

  • 2 answers
  • 1643 views

Installation problems (light version) Redmineup_tags and redmine_agile plugins in redmine 4.0.3

Hi, I have the following error when I install the redmineup_tag plugin : Installed version...

  • 5 answers
  • 4138 views

Dependencies problem with several redmineup plugins

Hi. I have a docker installation of redmine with several redmineup (light) plugins, and when I...

  • 1 answers
  • 649 views

Reporter Plugin: images are not showed for subtask

After many problems with reports and images, I have verified with a simple template that the prob...

  • 1 answers
  • 824 views

gem redmineup breaks language settings

If the Gemfile contains `gem "redmineup"`, Redmine's language settings will be broken, causing a ...

  • 2 answers
  • 12 views

Error 500 ActionView::Template::Error (Mysql2::Error: Operand should contain 1 column(s):Operand should contain 1 column(s)

Hello We are trying to install RedmineUp Agile Pro Plugin on Redmine 4.0.4. Installation wo...

  • 1 answers
  • 255 views

Redmine Circle Theme download link return 403

I tried to download Circle theme https://www.redmineup.com/pages/themes/circleAnd I got the e-m...

  • 1 answers
  • 353 views

Not able to download the plugin from the link that I have received in email.

http://email.redmineup.com/c/eJyFkEtqxDAQRE9jL42kllrWwotAmF3OYPRpe0QsyWjk-PrxwECyCYFePV4VRdPEEUfF...

  • 1 answers
  • 819 views

Redmine Circle theme download link returning 403

I tried to download Circle theme https://www.redmineup.com/pages/themes/circleAnd I got the e-m...

  • 1 answers
  • 985 views

PG::DuplicateTable: ERROR: relation "agile_colors" already exists

When trying to upgrade agile plugin to latest version, following the standard procedure for upgra...

  • 1 answers
  • 1985 views

Check Pivot Table page makes RedmineUP Tags plugin error

Version Redmine 4.0.4.stable.18405 Ruby version 2.5.1-p57 (2018-03-29) [x...

  • 3 answers
  • 2437 views

Zenedit doesn't work with CKeditor

Hi,I work with Redmine 4.1.1 (installed with the support of RedmineUP team). I have installed...

  • 1 answers
  • 1204 views

Attachments auto upload to drive?

We use RedmineUp in an inbound call-centre environment and have a dedicated email address to whic...

  • 1 answers
  • 1013 views

upgrade current installation

Hello,Is there a procedure to upgrade an existing installation ?thank you !

  • 1 answers
  • 956 views

Error in query when clicking in the 'Backlog' tab (/projects/[PROJECT_NAME]/agile_versions) [PRO PLUGIN VERSION]

When I activate the 'Agile Backlog' module in a project and try to go to the 'Backlog' tab, redmi...

  • 1 answers
  • 1414 views

In Redmine Q&A plugin (PRO version), when I try to create a new question, I get an internal error.

The production.log when the error occurs is as follows Processing by QuestionsController#creat...

  • 1 answers
  • 1101 views

Reporter Plugin Liquid Pulling Formatted Content

Hello, I am new to Liquid and am using it in the context of the RedmineUp Reporter Plugin. I a...

  • 2 answers
  • 1211 views

Migration Error when: upgrading CRM_light to PRO + adding HelpDesk PRO

Actually -- previous dry-run had run migrations, and second run didn't drop the DB table as it sh...

  • 1 answers
  • 1548 views

Create issue from agile board error

I&#39;m trying to create an issue from agile board and get 404 error.Here are redmine logs:<pre>...

  • 1 answers
  • 1895 views

relation "agile_ranks_pkey" does not exist

I am upgrading redmine-3.3 to redmine-4.0.3database: postgresql also, i have downloaded las...

  • 2 answers
  • 2510 views

Agile Plugin: Cannot sort issues in backlog

When using the backlog module we stumbled upon an issue when trying to sort issues on the &quot;unassi...

  • 2 answers
  • 1502 views

New Issues from Agile Boards doesn't respect Workflow

It appears that, when creating a new issue from an Agile Board, that you can create a new issue i...

  • 1 answers
  • 1543 views

Favorite projects plugin 2.1.0 breaks projects quick search mask in Redmine 4.0.4

Hello everyone, today we updated our Redmine installation to version 4.0.4 and also the &quot;favor...

  • 1 answers
  • 1281 views

Error after installation op Q&A plugin in Redmine 4.0.4

Hi! After installing the light version of the Q&A plugin, I recieve the following error while ...

  • 1 answers
  • 2227 views

Problem with redmine agile plugin

Hello. I upgraded to remine 4.0.x and upgraded the agile plugin as well. But when I try to open t...

  • 1 answers
  • 2158 views
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