Recent articles

Checklist items text formatting
Checklist items can vbe added in plain text, but can also be formatted. Links to existing contact...
Send reports by e-mail
Reporter plugin enables you to create and send issue reports simultaneously.
Introduction to Liquid
<a href="https://shopify.github.io/liquid/">Liquid markup language</a> is an open-sou...
Reporter template syntax
This article addresses the specifics of a Reporter template.
Smart automation rules
Automatic processing rules can change ticket attributes if certain conditions are met. For exampl...
Zenedit plugin features
Zenedit module offers the following features:
Creating and managing reports
To create a report for a single issue, either right-click it from within a list and select Report...