Help & Support

Helpdesk summarizing issues for a given customer if there is already an open issue

I have set up the Redmine UP Helpdesk plugin and I'm creating the issues via API. But I would lik...

  • 1 answers
  • 1377 views

Error while create issue filter query

Hello, I have faced an error when creating query for issues. This is the log Processing by ...

  • 1 answers
  • 1343 views

Redmine 4.2.1 - Plugin Agile

Hi, I&#39;ve the following error when i click on Agile tab : <pre>F, [2021-05-31T19:45:58.983...

  • 1 answers
  • 1329 views

"Costs and rates" moved from People plugin to Budget plugin, but where is it?

The advertising for the People plugin (https://www.redmineup.com/pages/plugins/people) says it in...

  • 1 answers
  • 1252 views

CRM plugin | Syncronotiation of contacts with a CardDav server

Is there a way to synchronise the contacts from CRM with a CardDav server? I have only found info...

  • 1 answers
  • 1232 views

Zenedit doesn't work with CKeditor

Hi,I work with Redmine 4.1.1 (installed with the support of RedmineUP team). I have installed...

  • 1 answers
  • 1204 views

Agile plugin error when selecting <<current version>> and another version

In the Agile plug-in when we filter on the <<Current Version>> and select any other version we ...

  • 1 answers
  • 1195 views

My page stop working after install Agile Pro plugin

Hello, I installed the Agile Pro plugin, but after it &quot;my page&quot; stopped working when I added &quot;Doc...

  • 1 answers
  • 1147 views

Redmine Circle theme download link returning 403

I tried to download Circle theme https://www.redmineup.com/pages/themes/circleAnd I got the e-m...

  • 1 answers
  • 985 views

Reporter Plugin: images are not showed for subtask

After many problems with reports and images, I have verified with a simple template that the prob...

  • 1 answers
  • 824 views

Not able to download the plugin from the link that I have received in email.

http://email.redmineup.com/c/eJyFkEtqxDAQRE9jL42kllrWwotAmF3OYPRpe0QsyWjk-PrxwECyCYFePV4VRdPEEUfF...

  • 1 answers
  • 820 views

Tag list access through REST API

Recently, we were implementing a user-support system of which Redmine was only a part. This syste...

  • 729 views

Make search among issues of closed/archived projects

If the project is closed and archived then it&#39;s issues are not in the set for search.It is the ...

  • 727 views

Suggest adding 'export csv and pdf' feature to Favorite projects.

This feature is useful for organizing projects with specific filtering criteria into Excel or PDF...

  • 724 views

Redmine Reporter: Multiple email addresses when sending a report

About the &quot;Send by email&quot; functionality of the Reporter plugin, It would be very useful to send a...

  • 719 views

Favorite projects module and filtering Postponed

Would like to enhance the Favorite Projects features by making the favorites more useful. - Ad...

  • 709 views

Order issues by priority on "My Resource Assignments" In progress

I think good feature would be order issues in single day &quot;My Resource Assignments&quot; by priority. I...

Helpdesk plugin: Capture the scheduled time/date information from MS Outlook meeting invite

When the plugin receives a meeting invite from MS Outlook that it captures the scheduled time/dat...

  • 676 views

It should be possible to create a custom field of type "Order".

As a PM I want to link issues with specific orders we receive. For that purpose I would need to c...

When a ticket is created from an email, receipt is sent to people in Cc, but not to other direct recipients (on the To: line)

Usually, Reply All also replies to people in the &quot;To:&quot; section.

  • 657 views

Dependencies problem with several redmineup plugins

Hi. I have a docker installation of redmine with several redmineup (light) plugins, and when I...

  • 1 answers
  • 649 views

New permissions to edit and view price field in Products plugin

We need to hide the price attribute of a product for cetrain roles. It would be helful to also be...

  • 646 views

Provide REST API for Drive plugin On review

Hi, it would be great, if you could provide REST API functionality for Drive plugin. Thank...

Customer satisfaction : datas extraction

We are thinking of using the « Customer satisfaction » functionality.To process the results of ...

  • 623 views

Helpdesk: Comments on Public Issues Page

When there are a lot of old issues in the righthand side bar, the user will probably not think ab...

  • 612 views
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