The Zenedit button and mentioning feature are not working

Description of the problem

The problem is that when you open (or edit an existing) issue, there is no edit button as well as the mentioning feature is not working.

zenedit_button_mentioning_not_working.png

Solution of the problem

This unexpected behavior is appearing because you of the following thing - please go to Administration (on top) - Settings - General. And here, on Text formatting it is set to be none value. Indeed this is the root of the problem. Please change it to either Markdown or Textile and apply the changes.

textile_formatting_set.png

Afterward, both features Zenedit button and mentioning will start working.

mentioning_and_zenedit_working.png

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