Our plugins are tightly integrated with each other, to give you access to all information.
All plugins support multiple currencies for international business operations.
You can adjust features, templates, workflows, fields, and design to meet your needs.
Agile Project Management
Cards with issues that you can move between the statuses and assignees with drag&drop.
Eleven Agile Charts
Burndown/Burnup for Issues, Time Spent and Story points, Cumulative Flow and Trackers Cumulative Flow, Velocity, Lead Time and Average Lead Time.
Assign and re-assign issues to a particular Sprint or Backlog with drag&drop.
Estimate a required amount of work, complexity, risk, and uncertainty associated with the task with Story Points.
Subcolumns and Swim-lanes
Set up clear vertical and horizontal categorization of Issues based on status, priority or assignee.
Work In Progress (WIP) Limits
Keep workload under control for optimal workflow with Kanban WIP metric.
CRM, Profiles and Sales
Contacts and companies
See complete information from other plugins—issues, orders, products, tickets or projects in which a given contact shows up.
Add notes and files to contacts, as well as information of a type of contact (phone, email, meeting) and tags.
Create Deals (opportunities) and assign the probability to estimate your expected income. Track them using multiple views, from Gantt to Agile-like boards.
You can send emails from Redmine. Attach files or related issues, notes, and add related people to in the CC.
See the Issues in which person is involved displayed in their profile, to know the history of correspondence and projects.
Use custom Deal statuses to create your sales pipeline and track income at every stage of it.
Customer Care and Support
Create autoresponder template using styling and macros to auto-populate data from ticket or client, and personalize your message.
See all data from CRM—profile info, tags, background information and previous support tickets.
We changed Issues into tickets and assigned with additional information you need from Helpdesk.
Reply with macros from the ticket
Create header and footer templates that include macros. They can include data such as ticket ID, name, and surname of the agent. They will automatically fill the gaps on sending your reply.
For frequently asked questions, build templates with replies, to save time spent on answering them. Personalize them with macros.
Helpdesk Widget with API
With Helpdesk Widget, clients can send messages or tickets from any page—inside the Redmine or external. Displayed fields can be pre-populated.
SLA Metrics and Report
Track department performance with SLA metrics: Avg. first response time, a number of replies needed to close the ticket and ticket closing time.
Let clients rate your employees' answers by with happy, neutral or sad emoticon and comments. Track satisfaction with report.
Track in details how much time you spend. Internally: for each product or department. Externally: for which client or project.
Over 50 000 companies from 100 countries use RedmineUP plugins, themes and services
Billing and invoicing
Invoices based on time entries
Just select time entries and click 'create a new invoice'. Group entries by activities, users, and issues to choose which details to include.
Set up and manage recurring invoices, with automatic documents generation and sending.
Taxes and discounts
For each product or service, you can supplement added tax or discount, as well as apply different tax values for different countries.
Design invoice templates and use them to generate PDF reports with any necessary information. They include public view link you can send to clients.
Invoices, bills, quotes, and estimates
Once you created an invoice, you can generate it, download and send PDF-report to your client.
Apart from currencies, you can add mileage (in miles or kilometers), time entries (in minutes, hours, days) quantity of products (in pieces) and custom ones.
You can translate your invoice design with a single click to adjust to the different market.
Keep track of the non-time based investments made during the project for you and your client. Create drafts for negotiations, or use it for better accounting.
Relations with operations
Link your invoices with financial transactions for transparent accounting.
Assign and manage any number of accounts from one panel.
Hierarchy and categories
Set up categories to see and track payment as individual operations or as categories.
Calendar of payments
Plan your company’s finances and payments in a calendar. Accounts won’t be affected until the planned date of operation.
Relations between operations
Set relationships between individual transactions and invoices. Track different type of payments.
Bulk edit operations to quickly set approval or disapproval status.
Create a public or private template for checklists for recurring use.
Choose a default template for a single tracker or all of them and start faster.
Add avatars and finally be able to see who is who in your organization.
Detailed user information
See all information related to the users: contact details, birthday, notes, files & issues where the person is involved.
Group your employees into teams, divisions, and departments, for easy overview and permissions management.
Assign permissions to an individual user, a group of users or a department.
Notifications and reminders
Set popup notification, reminders or warnings to a particular page, group of users or all company.
Tags and filters
Use tags and filters to easier find right people and manage your human resources.
Manage products and orders
Products and order lists
See and bulk-manage lists of your products or orders with all related information, such as applied taxes and discounts.
Create categories and multi-level subcategories to group your offer in the most convenient way.
Custom order workflow
Design your order and delivery workflow with certain statuses, to process them faster.
Place products list on any external sites then manage them and update inside Redmine with bulk operations. They refresh automatically everywhere.
Keep workload under control for optimal workflow with Kanban WIP metric.
Build knowledge bases
Let users post questions and answers and vote for the best one. Feature selected to keep them on top of the list.
Build self-help repository of knowledge for your company. Users can comment by default, yet content can be locked to prevent editing.
Idea reporting sections
Users can report their ideas and each one of them can be further discussed, commented and rated.
Vote for answers
Every user can vote for the reply with thumb up or down. The best-rated answer stays on the top.
Use tags to organize and categorize the content of your wikis, FAQs, Q&A and other sections.
Mark a question or answer as featured, to make it stay on the top of the list and be easier to find.
Organize projects easier
Mark Major Projects
Mark projects as favorite and navigate comfortably among any number of projects.
Arrange project dashboard
See all projects in clean table card view and jump-box list in right-top corner.
Build powerful websites
Create layouts, page templates, code snippets, menus and many more to design functional and responsive websites.
CSS, HTML, Liquid
Use combine power front-end with markup Liquid language to build modern and beautiful pages.
Reuse the same elements, like files or code pieces to code faster and easier.
Full-screen text editing
Edit wiki and text areas across Redmine without distractions.
Two color scheme
Use light or dark view to work comfortably by day and night.
Organize and categorize
Use tags to arrange and categorize issues, as well as let your users find relevant tasks faster.
Three Display Modes
Display tags as a list or one of two versions of word cloud.