Help & Support

Attachments auto upload to drive?

We use RedmineUp in an inbound call-centre environment and have a dedicated email address to whic...

1 answers
1013 views

Zenedit doesn't work with CKeditor

Hi,I work with Redmine 4.1.1 (installed with the support of RedmineUP team). I have installed...

1 answers
1204 views

Is it possible to limit the list of public tickets?

Is it possible to limit the list of past public tickets from 0 to whatever?

2 answers
1123 views

No contacts from days from remineUP, are they still in business?

on 29th april 2021 i've sent an email to REDMINEUP, no answers.on 30th april 2021 've sent anot...

3 answers
1343 views

Agile plugin, filter by sprint on all issues

Hi, the sprint filter currently works in the project's issues list (/projects/name/issues), but n...

1 answers
1077 views

Project Specific Tags Planned

It would be great if I could related tags to projects. Meaning, when I define a new Tag, I need t...

1403 views

Plugins and Redmine 4.2

Officially all the plugins are only available up to Redmine 4.1 I saw the discussion about Ag...

1 answers
1249 views

Error 500 when use redmine 4.2.0 with Agile plugin

Dear Admin I installed Redmine with infor below, but when I install plugin Agile plugin Light v...

4 answers
4202 views

Error in query when clicking in the 'Backlog' tab (/projects/[PROJECT_NAME]/agile_versions) [PRO PLUGIN VERSION]

When I activate the 'Agile Backlog' module in a project and try to go to the 'Backlog' tab, redmi...

1 answers
1414 views

Agile Backlog

Hello, When i try to access to agile backlog page of a specific project, by example i'm on th...

1 answers
1500 views

Drive plugin ignores "Computer name" from general settings

Drive plugin ignores "Computer name" from general settings so all link url are http://redmine/red...

1 answers
1257 views

Helpdesk summarizing issues for a given customer if there is already an open issue

I have set up the Redmine UP Helpdesk plugin and I'm creating the issues via API. But I would lik...

1 answers
1377 views

Reporter Plugin Liquid Subtasks Not Working

I have been trying to figure this out for a few days and feel I must be missing something obvio...

2 answers
1283 views

Reporter Plugin Liquid Pulling Formatted Content

Hello, I am new to Liquid and am using it in the context of the RedmineUp Reporter Plugin. I a...

2 answers
1211 views

CRM plugin | Syncronotiation of contacts with a CardDav server

Is there a way to synchronise the contacts from CRM with a CardDav server? I have only found info...

1 answers
1232 views

In Redmine Q&A plugin (PRO version), when I try to create a new question, I get an internal error.

The production.log when the error occurs is as follows Processing by QuestionsController#creat...

2 answers
1537 views

In Redmine Q&A plugin (PRO version), when I try to create a new question, I get an internal error.

The production.log when the error occurs is as follows Processing by QuestionsController#creat...

1 answers
1101 views

Plugin incompatibility

Dear support, We bought Pro version of these plugins : Agile, Checklists, questions, zenedit...

3 answers
1993 views

warning: already initialized constant FCSV

I have just updated our Redmine to latest 4.1.1 and updated the RedmineUP plugins (PRO version) w...

3 answers
1959 views

The sidebar of the project issue list page displays a maximum of 30 tags with redmineup_tags plugin

Hi. The sidebar of the project issue list page displays a maximum of 30 tags. It is very impor...

1 answers
1070 views

Share sprint with subprojects in Agile plugin

I manage a small team of developers, and our sprints mix a generic backlog of minor issues with i...

4 answers
1915 views

My page stop working after install Agile Pro plugin

Hello, I installed the Agile Pro plugin, but after it "my page" stopped working when I added "Doc...

1 answers
1147 views

redmine_finance Mysql2::Error: Table `block in rebuild_tree!'

12 BuildOperationsTree: migrating ========================================rake aborted!S...

1 answers
1617 views

contacts internal error

when I click on &quot;configure&quot; in plugin page I&#39;ve redmine error. in log I have: <pre>ActionView:...

1 answers
1401 views

"Costs and rates" moved from People plugin to Budget plugin, but where is it?

The advertising for the People plugin (https://www.redmineup.com/pages/plugins/people) says it in...

1 answers
1252 views
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