Help & Support

Redming Reporter Template Edit Page should keeps me in the same page after Save

Currently in the Report Template Edit Page, whenever I make a change and Save my changes, it take...

  • 1243 views

Redmine 4.2.1 - Plugin Agile

Hi, I&#39;ve the following error when i click on Agile tab : <pre>F, [2021-05-31T19:45:58.983...

  • 1 answers
  • 1029 views

Patch: Disable columns you can't move the issue to according to workflow

This patch adds a simple ui to kanban showing when you are trying to move an issue to a status th...

  • 822 views

Attachments auto upload to drive?

We use RedmineUp in an inbound call-centre environment and have a dedicated email address to whic...

  • 1 answers
  • 777 views

Zenedit doesn't work with CKeditor

Hi,I work with Redmine 4.1.1 (installed with the support of RedmineUP team). I have installed...

  • 1 answers
  • 898 views

Is it possible to limit the list of public tickets?

Is it possible to limit the list of past public tickets from 0 to whatever?

  • 2 answers
  • 745 views

No contacts from days from remineUP, are they still in business?

on 29th april 2021 i&#39;ve sent an email to REDMINEUP, no answers.on 30th april 2021 &#39;ve sent anot...

  • 3 answers
  • 1037 views

Agile plugin, filter by sprint on all issues

Hi, the sprint filter currently works in the project&#39;s issues list (/projects/name/issues), but n...

  • 1 answers
  • 847 views

Project Specific Tags

It would be great if I could related tags to projects. Meaning, when I define a new Tag, I need t...

  • 960 views

Plugins and Redmine 4.2

Officially all the plugins are only available up to Redmine 4.1 I saw the discussion about Ag...

  • 1 answers
  • 995 views

Error 500 when use redmine 4.2.0 with Agile plugin

Dear Admin I installed Redmine with infor below, but when I install plugin Agile plugin Light v...

  • 4 answers
  • 3451 views

Error in query when clicking in the 'Backlog' tab (/projects/[PROJECT_NAME]/agile_versions) [PRO PLUGIN VERSION]

When I activate the &#39;Agile Backlog&#39; module in a project and try to go to the &#39;Backlog&#39; tab, redmi...

  • 1 answers
  • 1129 views

Agile Backlog

Hello, When i try to access to agile backlog page of a specific project, by example i&#39;m on th...

  • 1 answers
  • 1121 views

Drive plugin ignores "Computer name" from general settings

Drive plugin ignores &quot;Computer name&quot; from general settings so all link url are http://redmine/red...

  • 1 answers
  • 1002 views

Helpdesk summarizing issues for a given customer if there is already an open issue

I have set up the Redmine UP Helpdesk plugin and I&#39;m creating the issues via API. But I would lik...

  • 1 answers
  • 1057 views

Reporter Plugin Liquid Subtasks Not Working

I have been trying to figure this out for a few days and feel I must be missing something obvio...

  • 2 answers
  • 993 views

Reporter Plugin Liquid Pulling Formatted Content

Hello, I am new to Liquid and am using it in the context of the RedmineUp Reporter Plugin. I a...

  • 2 answers
  • 923 views

CRM plugin | Syncronotiation of contacts with a CardDav server

Is there a way to synchronise the contacts from CRM with a CardDav server? I have only found info...

  • 1 answers
  • 934 views

In Redmine Q&A plugin (PRO version), when I try to create a new question, I get an internal error.

The production.log when the error occurs is as follows Processing by QuestionsController#creat...

  • 2 answers
  • 1162 views

In Redmine Q&A plugin (PRO version), when I try to create a new question, I get an internal error.

The production.log when the error occurs is as follows Processing by QuestionsController#creat...

  • 1 answers
  • 840 views

Plugin incompatibility

Dear support, We bought Pro version of these plugins : Agile, Checklists, questions, zenedit...

  • 3 answers
  • 1615 views

warning: already initialized constant FCSV

I have just updated our Redmine to latest 4.1.1 and updated the RedmineUP plugins (PRO version) w...

  • 3 answers
  • 1552 views

The sidebar of the project issue list page displays a maximum of 30 tags with redmineup_tags plugin

Hi. The sidebar of the project issue list page displays a maximum of 30 tags. It is very impor...

  • 1 answers
  • 818 views

Share sprint with subprojects in Agile plugin

I manage a small team of developers, and our sprints mix a generic backlog of minor issues with i...

  • 4 answers
  • 1547 views

My page stop working after install Agile Pro plugin

Hello, I installed the Agile Pro plugin, but after it &quot;my page&quot; stopped working when I added &quot;Doc...

  • 1 answers
  • 873 views

redmine_finance Mysql2::Error: Table `block in rebuild_tree!'

12 BuildOperationsTree: migrating ========================================rake aborted!S...

  • 1 answers
  • 1245 views

contacts internal error

when I click on &quot;configure&quot; in plugin page I&#39;ve redmine error. in log I have: <pre>ActionView:...

  • 1 answers
  • 1083 views

"Costs and rates" moved from People plugin to Budget plugin, but where is it?

The advertising for the People plugin (https://www.redmineup.com/pages/plugins/people) says it in...

  • 1 answers
  • 992 views

Update agile view automatically on update

I love the agile plugin. It provides a great interface for organizing and viewing progress on our...

  • 1060 views

Plugin redmine favorite project was not found.

Hi, I am trying to install plugins for Redmine version 4.1.1.stable, but getting error message...

  • 1 answers
  • 739 views

Organization Chart not showing in full in People Plugin

I don&#39;t get a multi-level Org Chart in the Organization Chart view of the People Plugin. I have a...

  • 1 answers
  • 978 views

404 error when copying issues with active Agile module

Hi, i have a 404 error when I copy 2 or more issues. The error occurs when the Agile module is en...

  • 2 answers
  • 1325 views

plugin redmineup_cms was not found

BITNAMI REDMINE STACK version 4.1.1 installed on my windows server, now we are installing the plu...

  • 1 answers
  • 1218 views

Redmine Checklists PRO plugin

Is it all ok if I’m downloading and installing redmine_checklists-3_1_17-pro plugin and redmine s...

  • 1 answers
  • 1041 views

Issue with tabs in redmine_contacts

The tabs are not showed correctly, buttons and information is lost after the switch between tabs...

  • 1 answers
  • 1159 views

Installation Issue - Redmine Helpdesk plugin

Hi, I&#39;m trying to install the Redmine Helpdesk plugin on a Redmine 2.6 with ruby 2.2.10, but...

  • 1 answers
  • 1067 views

Using Agile Board Order in Issue Lists

Hi Is it possible to use the order from a backlog board in a common redmine issue lists?If y...

  • 2 answers
  • 1293 views

Agile Plugin: Cannot sort issues in backlog

When using the backlog module we stumbled upon an issue when trying to sort issues on the &quot;unassi...

  • 2 answers
  • 1224 views

Agile Plugin: Cannot search or load more issues from backlog column in Scrum Board (403 Forbidden)

When using the Scrum Board and enabling the backlog column one can observe that searching or load...

  • 3 answers
  • 1390 views

redmine_crm-4_3_0-pro.zip internal server errors related to deal field

We installed the latest version and we get the following error even after db migrations (redmine ...

  • 2 answers
  • 1226 views

agile plugin doesn't work with easy redmine (easy gantt plugin) and etc..

agile plugin uses `alias_method`, and there is compatibility problem.Would you please check the...

  • 5 answers
  • 3963 views

RedmineUP Agile and easy wbs plugins don't seem to like each other :(

Hi there, I have the redmineUP Agile and easy wbs plugins installed side by side and everythin...

  • 3 answers
  • 2960 views

Agile plugin: Adding the link to the ticket number to navigate to the ticket page.

Currently, ticket&#39;s subject links to the ticket page, though I am guessing this is by design, I t...

  • 1290 views

RedmineUP plugins break Redmine gravatar plugin

After installing the Helpdesk plugin PRO 4.1.5, CRM plugin PRO 4.2.6 and Agile plugin PRO 1.5.1 p...

  • 8 answers
  • 2749 views

Filter by sprint

Hello, I&#39;m user of Redmine 4.0.2 and Redmine Agile plugin 1.5.1 PRO. How is it possible to ...

  • 2 answers
  • 1484 views

New Issues from Agile Boards doesn't respect Workflow

It appears that, when creating a new issue from an Agile Board, that you can create a new issue i...

  • 1 answers
  • 1256 views

Error 500 for Redmine Agile-plugin when showing charts

I have installed Redmine Agile Light. I installed it on Redmine 4.0.5 on a Ubuntu 18.04. Whe...

  • 5 answers
  • 1794 views

NoMethodError (undefined method `agile_sprints' for #<Project:0x0000xxxx>)

I have following problem when accessing the burndown chart. Can you help? redmine_1 | F, ...

  • 7 answers
  • 2865 views

Plugins /redmine_people, problema (undefined method `calculate_progress'

Cuando uso el plugin y tengo activado el rate, cuando se imputa en alguna tarea sale este error...

  • 1 answers
  • 1305 views

Internationalization of CMS pages

I understand that pages generated with the CMS plugin can be localized. But how does it work? Are...

  • 5 answers
  • 1546 views

rate currency will not follow settings in crm module?

after i configured major currency in crm settingsthe rate currency setting is not changed.

  • 1 answers
  • 1359 views

could we implement transfer deal to order?

I think this design would be like:we got opportunity.when it win.we can transfer it into or...

  • 2 answers
  • 1138 views

Chinese Character missing in invoice PDF

After installed all the pluginsnow we can export pdf in invoice pluginbut. all chinese and ot...

  • 2 answers
  • 1334 views

Create issue from agile board error

I&#39;m trying to create an issue from agile board and get 404 error.Here are redmine logs:<pre>...

  • 1 answers
  • 1559 views

Favorite projects plugin 2.1.0 breaks projects quick search mask in Redmine 4.0.4

Hello everyone, today we updated our Redmine installation to version 4.0.4 and also the &quot;favor...

  • 1 answers
  • 1030 views

While using swim lanes group by assignee show users with no tasks

We found that if you configure the agile board to use swim lanes by assignee is possible to drag ...

  • 1 answers
  • 1168 views

Migration Error when: upgrading CRM_light to PRO + adding HelpDesk PRO

Actually -- previous dry-run had run migrations, and second run didn&#39;t drop the DB table as it sh...

  • 1 answers
  • 1263 views

Check Pivot Table page makes RedmineUP Tags plugin error

Version Redmine 4.0.4.stable.18405 Ruby version 2.5.1-p57 (2018-03-29) [x...

  • 3 answers
  • 1960 views

Error after installation op Q&A plugin in Redmine 4.0.4

Hi! After installing the light version of the Q&A plugin, I recieve the following error while ...

  • 1 answers
  • 1845 views

Problem with redmine agile plugin

Hello. I upgraded to remine 4.0.x and upgraded the agile plugin as well. But when I try to open t...

  • 1 answers
  • 1782 views

CMS Plugin not working

After unzip Plugin_cms light in Plugins folder and Apache restart, dont load Redmine in the Brow...

  • 1 answers
  • 1760 views

relation "agile_ranks_pkey" does not exist

I am upgrading redmine-3.3 to redmine-4.0.3database: postgresql also, i have downloaded las...

  • 2 answers
  • 2073 views

Installation problems (light version) Redmineup_tags and redmine_agile plugins in redmine 4.0.3

Hi, I have the following error when I install the redmineup_tag plugin : Installed version...

  • 5 answers
  • 3451 views

Missing project field in Version plugin

Hi, In version 1.4.8 You change Version planning component - great, but it&#39;s missing one thin...

  • 1 answers
  • 1393 views

Subcolums feature optimization

Implementing statuses names for subcolumns feature for Agile plugin inside Agile board > Options ...

  • 1091 views

Display tags in agile board

Inside agile board can be useful to show tags (from Tags plugin https://www.redmineup.com/pages/p...

  • 1390 views

Tags: Tag cloud should include sub-projects

We have setup Redmine to include tickets of sub-projects in a projects ticket view. We would appr...

  • 1295 views

Redmine issues bulk edit throws exception in RedmineUP Tags plugin

Started GET &quot;/issues/bulk_edit?ids%5B%5D=8071&ids%5B%5D=8143&quot; for 157.51.102.34 at 2019-04-18 06:...

  • 2 answers
  • 2593 views

Agile Plugin Not Working

I installed agile plugin but it is not working. Passenger Error Logs; Message from applica...

  • 16 answers
  • 8157 views

No Image problem exporting PDF

I already sent you a mail about this problem. I am using the Report Plugins.And i made the R...

  • 2 answers
  • 1288 views

Foot section stick to the bottom on invoice template

We need that our company administrative information keeps stick to the bottom of the invoice when...

  • 1 answers
  • 1586 views

New controlling plugin

Would be great to have a bit more statistics in RedmineUP ecosystem. For example: show in...

  • 1891 views

New resource management plugin

Resource allocation with project and issue relation Error executing the thumbnail macro (Attachment default.png not found) {{...

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