Help & Support

new gem redmineup makes RedmineUP Plugins unusable

The shortly released plugin versions for Agile and CRM depend on a gem named redmineup. In form...

  • 1 answers
  • 1103 views

Agile Plugin: Cannot sort issues in backlog

When using the backlog module we stumbled upon an issue when trying to sort issues on the "unassi...

  • 2 answers
  • 1503 views

Missing project field in Version plugin

Hi, In version 1.4.8 You change Version planning component - great, but it's missing one thin...

  • 1 answers
  • 1671 views

Add Compnay contact field to project list query

In the project list, in the options section of the query, it is necessary to add the contact comp...

  • 1 answers
  • 451 views
  • crm

Agile Plugin Not Working

I installed agile plugin but it is not working. Passenger Error Logs; Message from applica...

  • 16 answers
  • 9090 views

Helpdesk summarizing issues for a given customer if there is already an open issue

I have set up the Redmine UP Helpdesk plugin and I'm creating the issues via API. But I would lik...

  • 1 answers
  • 1377 views

profile image not displayed on CRM

Hi, I'm using Redmine 4.1.1.stable on Bitnami stack.Recently I installed CRM plugin 4.3.4 PR...

  • 2 answers
  • 1397 views

No answer from Support Team since 2 weeks / CRM pro PlugIn

Hi Does everybody have the same problem as I have? I bought a Pro License for the CRM Plugin,...

  • 4 answers
  • 1477 views

RedmineUP plugins break Redmine gravatar plugin

After installing the Helpdesk plugin PRO 4.1.5, CRM plugin PRO 4.2.6 and Agile plugin PRO 1.5.1 p...

  • 8 answers
  • 3435 views

agile plugin doesn't work with easy redmine (easy gantt plugin) and etc..

agile plugin uses `alias_method`, and there is compatibility problem.Would you please check the...

  • 5 answers
  • 4631 views

Plugin incompatibility

Dear support, We bought Pro version of these plugins : Agile, Checklists, questions, zenedit...

  • 3 answers
  • 1990 views

Redmine 4.2.3: redmine_questions plugin creates No route matches errors

ActionController::RoutingError (No route matches [GET] "/plugin_assets/redmine_questions/javasc...

  • 3 answers
  • 1567 views

Share sprint with subprojects in Agile plugin

I manage a small team of developers, and our sprints mix a generic backlog of minor issues with i...

  • 4 answers
  • 1915 views

Installation problems (light version) Redmineup_tags and redmine_agile plugins in redmine 4.0.3

Hi, I have the following error when I install the redmineup_tag plugin : Installed version...

  • 5 answers
  • 4142 views

Internationalization of CMS pages

I understand that pages generated with the CMS plugin can be localized. But how does it work? Are...

  • 5 answers
  • 1849 views

redmineup_tags plugin doesn't support redmine 6.x

redmine 6.0.1redmineup_tags 2.0.14 <pre>expected file /opt/redmine/plugins/redmineup_tags/...

  • 10 answers
  • 385 views

PG::DuplicateTable: ERROR: relation "agile_colors" already exists

When trying to upgrade agile plugin to latest version, following the standard procedure for upgra...

  • 1 answers
  • 1985 views

warning: already initialized constant FCSV

I have just updated our Redmine to latest 4.1.1 and updated the RedmineUP plugins (PRO version) w...

  • 3 answers
  • 1959 views

rate currency will not follow settings in crm module?

after i configured major currency in crm settingsthe rate currency setting is not changed.

  • 1 answers
  • 1615 views

Not able to download the plugin from the link that I have received in email.

http://email.redmineup.com/c/eJyFkEtqxDAQRE9jL42kllrWwotAmF3OYPRpe0QsyWjk-PrxwECyCYFePV4VRdPEEUfF...

  • 1 answers
  • 820 views

In Redmine Q&A plugin (PRO version), when I try to create a new question, I get an internal error.

The production.log when the error occurs is as follows Processing by QuestionsController#creat...

  • 1 answers
  • 1101 views

Reporter Plugin: images are not showed for subtask

After many problems with reports and images, I have verified with a simple template that the prob...

  • 1 answers
  • 824 views

Filter by sprint

Hello, I&#39;m user of Redmine 4.0.2 and Redmine Agile plugin 1.5.1 PRO. How is it possible to ...

  • 2 answers
  • 1836 views

CRM plugin | Syncronotiation of contacts with a CardDav server

Is there a way to synchronise the contacts from CRM with a CardDav server? I have only found info...

  • 1 answers
  • 1232 views

NoMethodError (undefined method `agile_sprints' for #<Project:0x0000xxxx>)

I have following problem when accessing the burndown chart. Can you help? redmine_1 | F, ...

  • 7 answers
  • 3563 views
(1-25/278) Per page: 25, 50, 100, 500