Help & Support

No contacts from days from remineUP, are they still in business?

on 29th april 2021 i've sent an email to REDMINEUP, no answers.on 30th april 2021 've sent anot...

  • 3 answers
  • 1342 views

Error in query when clicking in the 'Backlog' tab (/projects/[PROJECT_NAME]/agile_versions) [PRO PLUGIN VERSION]

When I activate the 'Agile Backlog' module in a project and try to go to the 'Backlog' tab, redmi...

  • 1 answers
  • 1414 views

redmine 4.2.3: redmine_cms 1.2.2: Breaks pdf thumbnails

With redmine_cms 1.2.2 installed, pdf thumbnails don't load correctly. After removing the plugin...

  • 5 answers
  • 1624 views

Reporter Plugin Liquid Pulling Formatted Content

Hello, I am new to Liquid and am using it in the context of the RedmineUp Reporter Plugin. I a...

  • 2 answers
  • 1211 views

Missing project field in Version plugin

Hi, In version 1.4.8 You change Version planning component - great, but it's missing one thin...

  • 1 answers
  • 1671 views

No answer from Support Team since 2 weeks / CRM pro PlugIn

Hi Does everybody have the same problem as I have? I bought a Pro License for the CRM Plugin,...

  • 4 answers
  • 1477 views

Reporter Plugin: images are not showed for subtask

After many problems with reports and images, I have verified with a simple template that the prob...

  • 1 answers
  • 824 views

Migration Error when: upgrading CRM_light to PRO + adding HelpDesk PRO

Actually -- previous dry-run had run migrations, and second run didn't drop the DB table as it sh...

  • 1 answers
  • 1548 views

redmine_people doesn't support redmine 6.x

redmine_people v1.6.8redmine 6.0.1ruby 3.1.6<pre>uninitialized constant ActsAsAttachableG...

  • 3 answers
  • 196 views

Light resource plugin doesn't works

I got following errors with empty resource chart -- Can anyone help on it? Thanks. <pre>VM6...

Error 500 when use redmine 4.2.0 with Agile plugin

Dear Admin I installed Redmine with infor below, but when I install plugin Agile plugin Light v...

  • 4 answers
  • 4193 views

Plugin incompatibility

Dear support, We bought Pro version of these plugins : Agile, Checklists, questions, zenedit...

  • 3 answers
  • 1988 views

Agile Plugin: Cannot search or load more issues from backlog column in Scrum Board (403 Forbidden)

When using the Scrum Board and enabling the backlog column one can observe that searching or load...

  • 3 answers
  • 1747 views

PG::DuplicateTable: ERROR: relation "agile_colors" already exists

When trying to upgrade agile plugin to latest version, following the standard procedure for upgra...

  • 1 answers
  • 1985 views

Tags v.2.0.13 and Agile v.1.6.5-lite plugins compatabilitie

Hello RedmineUp Team.Thank you for your cool plugins. I got an issue with latest redmine 5.0...

  • 2 answers
  • 1072 views

Check Pivot Table page makes RedmineUP Tags plugin error

Version Redmine 4.0.4.stable.18405 Ruby version 2.5.1-p57 (2018-03-29) [x...

  • 3 answers
  • 2437 views

Agile Plugin Not Working

I installed agile plugin but it is not working. Passenger Error Logs; Message from applica...

  • 16 answers
  • 9089 views

Redmine_people plugin error

After installing the plugin and restarting redmine, an error appears.<pre> 69: from bi...

  • 2 answers
  • 1139 views

No Image problem exporting PDF

I already sent you a mail about this problem. I am using the Report Plugins.And i made the R...

  • 2 answers
  • 1643 views

Bulk change clears Sprint and Story points field

Hello!I would like to report a bug when doing a bulk change for multiple tickets, Sprint and St...

  • 2 answers
  • 610 views
  • agile

Add Compnay contact field to project list query

In the project list, in the options section of the query, it is necessary to add the contact comp...

  • 1 answers
  • 451 views
  • crm

Drive plugin ignores "Computer name" from general settings

Drive plugin ignores &quot;Computer name&quot; from general settings so all link url are http://redmine/red...

  • 1 answers
  • 1257 views

Reporter Plugin Liquid Subtasks Not Working

I have been trying to figure this out for a few days and feel I must be missing something obvio...

  • 2 answers
  • 1283 views

Helpdesk settings suddenly not loading

Any page with Helpdesk settings and getmail are no longer loading: Examples: ../proje...

  • 1 answers
  • 246 views

Create issue from agile board error

I&#39;m trying to create an issue from agile board and get 404 error.Here are redmine logs:<pre>...

  • 1 answers
  • 1895 views
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