Help & Support

Problem with Gem redmine_crm 0.0.62 after upgrade to Redmine 5.0.7

Updated redmine to the 5.0.7 version and follwed the steps at https://redmine.org/projects/redmin...

2 answers
1107 views

No contacts from days from remineUP, are they still in business?

on 29th april 2021 i've sent an email to REDMINEUP, no answers.on 30th april 2021 've sent anot...

3 answers
1343 views

Redmine issues bulk edit throws exception in RedmineUP Tags plugin

Started GET "/issues/bulk_edit?ids%5B%5D=8071&ids%5B%5D=8143" for 157.51.102.34 at 2019-04-18 06:...

2 answers
2945 views

Error 500 for Redmine Agile-plugin when showing charts

I have installed Redmine Agile Light. I installed it on Redmine 4.0.5 on a Ubuntu 18.04. Whe...

2252 views

Bulk change clears Sprint and Story points field

Hello!I would like to report a bug when doing a bulk change for multiple tickets, Sprint and St...

2 answers
610 views

gem redmineup breaks language settings

If the Gemfile contains `gem "redmineup"`, Redmine's language settings will be broken, causing a ...

2 answers
12 views

Dependencies problem with several redmineup plugins

Hi. I have a docker installation of redmine with several redmineup (light) plugins, and when I...

2 answers
891 views

Helpdesk plugin issue

I have been using Redmine 5.1.1 with Redmine CRM, Contacts and Helpdesk plugin without any proble...

1 answers
189 views

new gem redmineup makes RedmineUP Plugins unusable

The shortly released plugin versions for Agile and CRM depend on a gem named redmineup. In form...

1 answers
1111 views

agile plugin doesn't work with easy redmine (easy gantt plugin) and etc..

agile plugin uses `alias_method`, and there is compatibility problem.Would you please check the...

5 answers
4632 views

Redmine 4.2.3: redmine_questions plugin creates No route matches errors

ActionController::RoutingError (No route matches [GET] "/plugin_assets/redmine_questions/javasc...

3 answers
1568 views

Not able to download the plugin from the link that I have received in email.

http://email.redmineup.com/c/eJyFkEtqxDAQRE9jL42kllrWwotAmF3OYPRpe0QsyWjk-PrxwECyCYFePV4VRdPEEUfF...

1 answers
822 views

In Redmine Q&A plugin (PRO version), when I try to create a new question, I get an internal error.

The production.log when the error occurs is as follows Processing by QuestionsController#creat...

2 answers
1537 views

Auto-Submitted e-mails are ignored at the import

We are handling all e-mails of a specific mailbox in redmine using the Helpdesk plugin. The probl...

1 answers
253 views

Plugin incompatibility

Dear support, We bought Pro version of these plugins : Agile, Checklists, questions, zenedit...

3 answers
1992 views

Add Compnay contact field to project list query

In the project list, in the options section of the query, it is necessary to add the contact comp...

crm
1 answers
451 views

redmineup_tags plugin doesn't support redmine 6.x

redmine 6.0.1redmineup_tags 2.0.14 <pre>expected file /opt/redmine/plugins/redmineup_tags/...

10 answers
391 views

Error 500 when use redmine 4.2.0 with Agile plugin

Dear Admin I installed Redmine with infor below, but when I install plugin Agile plugin Light v...

4 answers
4202 views

Helpdesk summarizing issues for a given customer if there is already an open issue

I have set up the Redmine UP Helpdesk plugin and I&#39;m creating the issues via API. But I would lik...

1 answers
1377 views

CRM plugin | Syncronotiation of contacts with a CardDav server

Is there a way to synchronise the contacts from CRM with a CardDav server? I have only found info...

1 answers
1232 views

"Costs and rates" moved from People plugin to Budget plugin, but where is it?

The advertising for the People plugin (https://www.redmineup.com/pages/plugins/people) says it in...

1 answers
1252 views

Installation problems (light version) Redmineup_tags and redmine_agile plugins in redmine 4.0.3

Hi, I have the following error when I install the redmineup_tag plugin : Installed version...

5 answers
4144 views

Agile Plugin: Cannot search or load more issues from backlog column in Scrum Board (403 Forbidden)

When using the Scrum Board and enabling the backlog column one can observe that searching or load...

3 answers
1747 views

redmine_crm-4_3_0-pro.zip internal server errors related to deal field

We installed the latest version and we get the following error even after db migrations (redmine ...

2 answers
1503 views

NoMethodError (undefined method `agile_sprints' for #<Project:0x0000xxxx>)

I have following problem when accessing the burndown chart. Can you help? redmine_1 | F, ...

7 answers
3564 views
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