Help & Support

Helpdesk summarizing issues for a given customer if there is already an open issue

I have set up the Redmine UP Helpdesk plugin and I'm creating the issues via API. But I would lik...

  • 1 answers
  • 1377 views

Drive plugin ignores "Computer name" from general settings

Drive plugin ignores "Computer name" from general settings so all link url are http://redmine/red...

  • 1 answers
  • 1257 views

warning: already initialized constant FCSV

I have just updated our Redmine to latest 4.1.1 and updated the RedmineUP plugins (PRO version) w...

  • 3 answers
  • 1959 views

404 error when copying issues with active Agile module

Hi, i have a 404 error when I copy 2 or more issues. The error occurs when the Agile module is en...

  • 2 answers
  • 1686 views

RedmineUP plugins break Redmine gravatar plugin

After installing the Helpdesk plugin PRO 4.1.5, CRM plugin PRO 4.2.6 and Agile plugin PRO 1.5.1 p...

  • 8 answers
  • 3435 views

redmine_people doesn't support redmine 6.x

redmine_people v1.6.8redmine 6.0.1ruby 3.1.6<pre>uninitialized constant ActsAsAttachableG...

  • 3 answers
  • 200 views

Error 500 when use redmine 4.2.0 with Agile plugin

Dear Admin I installed Redmine with infor below, but when I install plugin Agile plugin Light v...

  • 4 answers
  • 4197 views

Redmine Tags REST API Access

Hi. Can the issue tags created with the extension be query with an REST API call?

  • 1 answers
  • 600 views

Share sprint with subprojects in Agile plugin

I manage a small team of developers, and our sprints mix a generic backlog of minor issues with i...

  • 4 answers
  • 1915 views

Dependencies problem with several redmineup plugins

Hi. I have a docker installation of redmine with several redmineup (light) plugins, and when I...

  • 2 answers
  • 885 views

Zenedit doesn't work with CKeditor

Hi,I work with Redmine 4.1.1 (installed with the support of RedmineUP team). I have installed...

  • 1 answers
  • 1204 views

Agile plugin, filter by sprint on all issues

Hi, the sprint filter currently works in the project&#39;s issues list (/projects/name/issues), but n...

  • 1 answers
  • 1077 views

Check Pivot Table page makes RedmineUP Tags plugin error

Version Redmine 4.0.4.stable.18405 Ruby version 2.5.1-p57 (2018-03-29) [x...

  • 3 answers
  • 2438 views

Check Pivot Table page makes RedmineUP product plugin error only the new version 2-1-3

Rendering plugins/redmine_pivot_table/app/views/pivottables/index.html.erb within layouts/base ...

  • 1 answers
  • 1206 views

gem redmineup breaks language settings

If the Gemfile contains `gem &quot;redmineup&quot;`, Redmine&#39;s language settings will be broken, causing a ...

  • 2 answers
  • 12 views

Installation problems (light version) Redmineup_tags and redmine_agile plugins in redmine 4.0.3

Hi, I have the following error when I install the redmineup_tag plugin : Installed version...

  • 5 answers
  • 4142 views

Plugin incompatibility

Dear support, We bought Pro version of these plugins : Agile, Checklists, questions, zenedit...

  • 3 answers
  • 1991 views

redmine_crm-4_3_0-pro.zip internal server errors related to deal field

We installed the latest version and we get the following error even after db migrations (redmine ...

  • 2 answers
  • 1503 views

CRM plugin | Syncronotiation of contacts with a CardDav server

Is there a way to synchronise the contacts from CRM with a CardDav server? I have only found info...

  • 1 answers
  • 1232 views

Plugins and Redmine 4.2

Officially all the plugins are only available up to Redmine 4.1 I saw the discussion about Ag...

  • 1 answers
  • 1249 views

My page stop working after install Agile Pro plugin

Hello, I installed the Agile Pro plugin, but after it &quot;my page&quot; stopped working when I added &quot;Doc...

  • 1 answers
  • 1147 views

redmine_finance Mysql2::Error: Table `block in rebuild_tree!'

12 BuildOperationsTree: migrating ========================================rake aborted!S...

  • 1 answers
  • 1617 views

Agile Plugin Not Working

I installed agile plugin but it is not working. Passenger Error Logs; Message from applica...

  • 16 answers
  • 9091 views

Internationalization of CMS pages

I understand that pages generated with the CMS plugin can be localized. But how does it work? Are...

  • 5 answers
  • 1849 views

Light resource plugin doesn't works

I got following errors with empty resource chart -- Can anyone help on it? Thanks. <pre>VM6...

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