Help & Support

No Image problem exporting PDF

I already sent you a mail about this problem. I am using the Report Plugins.And i made the R...

2 answers
1643 views

Helpdesk summarizing issues for a given customer if there is already an open issue

I have set up the Redmine UP Helpdesk plugin and I'm creating the issues via API. But I would lik...

1 answers
1377 views

new gem redmineup makes RedmineUP Plugins unusable

The shortly released plugin versions for Agile and CRM depend on a gem named redmineup. In form...

1 answers
1111 views

Redmine Tags REST API Access

Hi. Can the issue tags created with the extension be query with an REST API call?

1 answers
600 views

Light resource plugin doesn't works

I got following errors with empty resource chart -- Can anyone help on it? Thanks. <pre>VM6...

1 answers
424 views

Problem with Gem redmine_crm 0.0.62 after upgrade to Redmine 5.0.7

Updated redmine to the 5.0.7 version and follwed the steps at https://redmine.org/projects/redmin...

2 answers
1107 views

Tags v.2.0.13 and Agile v.1.6.5-lite plugins compatabilitie

Hello RedmineUp Team.Thank you for your cool plugins. I got an issue with latest redmine 5.0...

2 answers
1074 views

Helpdesk settings suddenly not loading

Any page with Helpdesk settings and getmail are no longer loading: Examples: ../proje...

1 answers
246 views

Dependencies problem with several redmineup plugins

Hi. I have a docker installation of redmine with several redmineup (light) plugins, and when I...

2 answers
891 views

The sidebar of the project issue list page displays a maximum of 30 tags with redmineup_tags plugin

Hi. The sidebar of the project issue list page displays a maximum of 30 tags. It is very impor...

1 answers
1069 views

My page stop working after install Agile Pro plugin

Hello, I installed the Agile Pro plugin, but after it &quot;my page&quot; stopped working when I added &quot;Doc...

1 answers
1147 views

Migration Error when: upgrading CRM_light to PRO + adding HelpDesk PRO

Actually -- previous dry-run had run migrations, and second run didn&#39;t drop the DB table as it sh...

1 answers
1548 views

Reporter Plugin Liquid Pulling Formatted Content

Hello, I am new to Liquid and am using it in the context of the RedmineUp Reporter Plugin. I a...

2 answers
1211 views

Problem with redmine agile plugin

Hello. I upgraded to remine 4.0.x and upgraded the agile plugin as well. But when I try to open t...

1 answers
2158 views

Show invoice line name and description

Hi. We have purchased the products and invoice plugin.Is it possible to add in the invoice t...

1 answers
928 views

upgrade current installation

Hello,Is there a procedure to upgrade an existing installation ?thank you !

1 answers
956 views

Internationalization of CMS pages

I understand that pages generated with the CMS plugin can be localized. But how does it work? Are...

5 answers
1849 views

rate currency will not follow settings in crm module?

after i configured major currency in crm settingsthe rate currency setting is not changed.

1 answers
1615 views

Redmine issues bulk edit throws exception in RedmineUP Tags plugin

Started GET &quot;/issues/bulk_edit?ids%5B%5D=8071&ids%5B%5D=8143&quot; for 157.51.102.34 at 2019-04-18 06:...

2 answers
2945 views

Is it possible to limit the list of public tickets?

Is it possible to limit the list of past public tickets from 0 to whatever?

2 answers
1123 views

Installation Issue - Redmine Helpdesk plugin

Hi, I&#39;m trying to install the Redmine Helpdesk plugin on a Redmine 2.6 with ruby 2.2.10, but...

1 answers
1344 views

contacts internal error

when I click on &quot;configure&quot; in plugin page I&#39;ve redmine error. in log I have: <pre>ActionView:...

1 answers
1401 views

While using swim lanes group by assignee show users with no tasks

We found that if you configure the agile board to use swim lanes by assignee is possible to drag ...

1 answers
1446 views

Installation problems (light version) Redmineup_tags and redmine_agile plugins in redmine 4.0.3

Hi, I have the following error when I install the redmineup_tag plugin : Installed version...

5 answers
4144 views

redmine 4.2.3: redmine_cms 1.2.2: Breaks pdf thumbnails

With redmine_cms 1.2.2 installed, pdf thumbnails don&#39;t load correctly. After removing the plugin...

5 answers
1624 views
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