Help & Support

Reporter Plugin Liquid Subtasks Not Working

I have been trying to figure this out for a few days and feel I must be missing something obvio...

2 answers
1283 views

Internationalization of CMS pages

I understand that pages generated with the CMS plugin can be localized. But how does it work? Are...

5 answers
1849 views

Redmine 4.2.3: zenedit plugin

Zenedit plugin appears to be causing [[test]] wiki tags from rendering in the Preview. I disab...

3 answers
995 views

Helpdesk summarizing issues for a given customer if there is already an open issue

I have set up the Redmine UP Helpdesk plugin and I'm creating the issues via API. But I would lik...

1 answers
1377 views

Agile Plugin Not Working

I installed agile plugin but it is not working. Passenger Error Logs; Message from applica...

16 answers
9094 views

Error 500 when use redmine 4.2.0 with Agile plugin

Dear Admin I installed Redmine with infor below, but when I install plugin Agile plugin Light v...

4 answers
4202 views

redmine 4.2.3: redmine_cms 1.2.2: Breaks pdf thumbnails

With redmine_cms 1.2.2 installed, pdf thumbnails don't load correctly. After removing the plugin...

5 answers
1624 views

In Redmine Q&A plugin (PRO version), when I try to create a new question, I get an internal error.

The production.log when the error occurs is as follows Processing by QuestionsController#creat...

2 answers
1537 views

profile image not displayed on CRM

Hi, I'm using Redmine 4.1.1.stable on Bitnami stack.Recently I installed CRM plugin 4.3.4 PR...

2 answers
1397 views

PG::DuplicateTable: ERROR: relation "agile_colors" already exists

When trying to upgrade agile plugin to latest version, following the standard procedure for upgra...

1 answers
1985 views

Bulk change clears Sprint and Story points field

Hello!I would like to report a bug when doing a bulk change for multiple tickets, Sprint and St...

2 answers
610 views

redmine_crm-4_3_0-pro.zip internal server errors related to deal field

We installed the latest version and we get the following error even after db migrations (redmine ...

2 answers
1503 views

Error while create issue filter query

Hello, I have faced an error when creating query for issues. This is the log Processing by ...

1 answers
1343 views

Plugin incompatibility

Dear support, We bought Pro version of these plugins : Agile, Checklists, questions, zenedit...

3 answers
1993 views

Favorite projects plugin 2.1.0 breaks projects quick search mask in Redmine 4.0.4

Hello everyone, today we updated our Redmine installation to version 4.0.4 and also the "favor...

1 answers
1282 views

Is it possible to limit the list of public tickets?

Is it possible to limit the list of past public tickets from 0 to whatever?

2 answers
1123 views

Helpdesk plugin issue

I have been using Redmine 5.1.1 with Redmine CRM, Contacts and Helpdesk plugin without any proble...

1 answers
189 views

relation "agile_ranks_pkey" does not exist

I am upgrading redmine-3.3 to redmine-4.0.3database: postgresql also, i have downloaded las...

2 answers
2511 views

Filter by sprint

Hello, I'm user of Redmine 4.0.2 and Redmine Agile plugin 1.5.1 PRO. How is it possible to ...

2 answers
1836 views

Share sprint with subprojects in Agile plugin

I manage a small team of developers, and our sprints mix a generic backlog of minor issues with i...

4 answers
1915 views

No Image problem exporting PDF

I already sent you a mail about this problem. I am using the Report Plugins.And i made the R...

2 answers
1643 views

plugin redmineup_cms was not found

BITNAMI REDMINE STACK version 4.1.1 installed on my windows server, now we are installing the plu...

2 answers
1555 views

Agile Plugin: Cannot search or load more issues from backlog column in Scrum Board (403 Forbidden)

When using the Scrum Board and enabling the backlog column one can observe that searching or load...

3 answers
1747 views

Drive plugin ignores "Computer name" from general settings

Drive plugin ignores "Computer name" from general settings so all link url are http://redmine/red...

1 answers
1257 views

"Costs and rates" moved from People plugin to Budget plugin, but where is it?

The advertising for the People plugin (https://www.redmineup.com/pages/plugins/people) says it in...

1 answers
1252 views
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