Help & Support

agile plugin doesn't work with easy redmine (easy gantt plugin) and etc..

agile plugin uses `alias_method`, and there is compatibility problem.Would you please check the...

  • 5 answers
  • 4632 views

Error in query when clicking in the 'Backlog' tab (/projects/[PROJECT_NAME]/agile_versions) [PRO PLUGIN VERSION]

When I activate the 'Agile Backlog' module in a project and try to go to the 'Backlog' tab, redmi...

  • 1 answers
  • 1414 views

redmine_people doesn't support redmine 6.x

redmine_people v1.6.8redmine 6.0.1ruby 3.1.6<pre>uninitialized constant ActsAsAttachableG...

  • 3 answers
  • 200 views

Agile Plugin Not Working

I installed agile plugin but it is not working. Passenger Error Logs; Message from applica...

  • 16 answers
  • 9091 views

redmine 4.2.3: redmine_cms 1.2.2: Breaks pdf thumbnails

With redmine_cms 1.2.2 installed, pdf thumbnails don&#39;t load correctly. After removing the plugin...

  • 5 answers
  • 1624 views

RedmineUP plugins break Redmine gravatar plugin

After installing the Helpdesk plugin PRO 4.1.5, CRM plugin PRO 4.2.6 and Agile plugin PRO 1.5.1 p...

  • 8 answers
  • 3436 views

relation "agile_ranks_pkey" does not exist

I am upgrading redmine-3.3 to redmine-4.0.3database: postgresql also, i have downloaded las...

  • 2 answers
  • 2510 views

Check Pivot Table page makes RedmineUP Tags plugin error

Version Redmine 4.0.4.stable.18405 Ruby version 2.5.1-p57 (2018-03-29) [x...

  • 3 answers
  • 2438 views

No answer from Support Team since 2 weeks / CRM pro PlugIn

Hi Does everybody have the same problem as I have? I bought a Pro License for the CRM Plugin,...

  • 4 answers
  • 1477 views

redmineup_tags plugin doesn't support redmine 6.x

redmine 6.0.1redmineup_tags 2.0.14 <pre>expected file /opt/redmine/plugins/redmineup_tags/...

  • 10 answers
  • 390 views

redmine_finance Mysql2::Error: Table `block in rebuild_tree!'

12 BuildOperationsTree: migrating ========================================rake aborted!S...

  • 1 answers
  • 1617 views

Internationalization of CMS pages

I understand that pages generated with the CMS plugin can be localized. But how does it work? Are...

  • 5 answers
  • 1849 views

My page stop working after install Agile Pro plugin

Hello, I installed the Agile Pro plugin, but after it &quot;my page&quot; stopped working when I added &quot;Doc...

  • 1 answers
  • 1147 views

Plugin incompatibility

Dear support, We bought Pro version of these plugins : Agile, Checklists, questions, zenedit...

  • 3 answers
  • 1992 views

Using Agile Board Order in Issue Lists

Hi Is it possible to use the order from a backlog board in a common redmine issue lists?If y...

  • 2 answers
  • 1625 views

Agile Plugin: Cannot sort issues in backlog

When using the backlog module we stumbled upon an issue when trying to sort issues on the &quot;unassi...

  • 2 answers
  • 1504 views

While using swim lanes group by assignee show users with no tasks

We found that if you configure the agile board to use swim lanes by assignee is possible to drag ...

  • 1 answers
  • 1446 views

Tags v.2.0.13 and Agile v.1.6.5-lite plugins compatabilitie

Hello RedmineUp Team.Thank you for your cool plugins. I got an issue with latest redmine 5.0...

  • 2 answers
  • 1074 views

Error 500 ActionView::Template::Error (Mysql2::Error: Operand should contain 1 column(s):Operand should contain 1 column(s)

Hello We are trying to install RedmineUp Agile Pro Plugin on Redmine 4.0.4. Installation wo...

  • 1 answers
  • 255 views

NoMethodError (undefined method `agile_sprints' for #<Project:0x0000xxxx>)

I have following problem when accessing the burndown chart. Can you help? redmine_1 | F, ...

  • 7 answers
  • 3564 views

upgrade current installation

Hello,Is there a procedure to upgrade an existing installation ?thank you !

  • 1 answers
  • 956 views

Redmine 4.2.3: redmine_questions plugin creates No route matches errors

ActionController::RoutingError (No route matches [GET] &quot;/plugin_assets/redmine_questions/javasc...

  • 3 answers
  • 1568 views

Is it possible to limit the list of public tickets?

Is it possible to limit the list of past public tickets from 0 to whatever?

  • 2 answers
  • 1123 views

Plugins /redmine_people, problema (undefined method `calculate_progress'

Cuando uso el plugin y tengo activado el rate, cuando se imputa en alguna tarea sale este error...

  • 1 answers
  • 1640 views

Drive plugin ignores "Computer name" from general settings

Drive plugin ignores &quot;Computer name&quot; from general settings so all link url are http://redmine/red...

  • 1 answers
  • 1257 views

404 error when copying issues with active Agile module

Hi, i have a 404 error when I copy 2 or more issues. The error occurs when the Agile module is en...

  • 2 answers
  • 1686 views

Error 500 for Redmine Agile-plugin when showing charts

I have installed Redmine Agile Light. I installed it on Redmine 4.0.5 on a Ubuntu 18.04. Whe...

  • 2252 views

Plugin redmine favorite project was not found.

Hi, I am trying to install plugins for Redmine version 4.1.1.stable, but getting error message...

  • 1 answers
  • 967 views

Error 500 when use redmine 4.2.0 with Agile plugin

Dear Admin I installed Redmine with infor below, but when I install plugin Agile plugin Light v...

  • 4 answers
  • 4202 views

Redmine Circle Theme download link return 403

I tried to download Circle theme https://www.redmineup.com/pages/themes/circleAnd I got the e-m...

  • 1 answers
  • 354 views

Redmine 4.2.1 - Plugin Agile

Hi, I&#39;ve the following error when i click on Agile tab : <pre>F, [2021-05-31T19:45:58.983...

  • 1 answers
  • 1330 views

Agile Plugin: Cannot search or load more issues from backlog column in Scrum Board (403 Forbidden)

When using the Scrum Board and enabling the backlog column one can observe that searching or load...

  • 3 answers
  • 1747 views

redmine_crm-4_3_0-pro.zip internal server errors related to deal field

We installed the latest version and we get the following error even after db migrations (redmine ...

  • 2 answers
  • 1503 views

Redmine Circle theme download link returning 403

I tried to download Circle theme https://www.redmineup.com/pages/themes/circleAnd I got the e-m...

  • 1 answers
  • 985 views

Attachments auto upload to drive?

We use RedmineUp in an inbound call-centre environment and have a dedicated email address to whic...

  • 1 answers
  • 1013 views

plugin redmineup_cms was not found

BITNAMI REDMINE STACK version 4.1.1 installed on my windows server, now we are installing the plu...

  • 2 answers
  • 1555 views

checklist plugin not working on Ubuntu 20.04.2 LTS

Hello, I have an issue with the checklist-plugin .Dimitar (Support) sended me a new plugin v...

  • 3 answers
  • 1672 views

Redmine issues bulk edit throws exception in RedmineUP Tags plugin

Started GET &quot;/issues/bulk_edit?ids%5B%5D=8071&ids%5B%5D=8143&quot; for 157.51.102.34 at 2019-04-18 06:...

  • 2 answers
  • 2945 views

In Redmine Q&A plugin (PRO version), when I try to create a new question, I get an internal error.

The production.log when the error occurs is as follows Processing by QuestionsController#creat...

  • 1 answers
  • 1101 views

Dependencies problem with several redmineup plugins

Hi. I have a docker installation of redmine with several redmineup (light) plugins, and when I...

  • 1 answers
  • 649 views

Add Compnay contact field to project list query

In the project list, in the options section of the query, it is necessary to add the contact comp...

  • 1 answers
  • 451 views
  • crm

No contacts from days from remineUP, are they still in business?

on 29th april 2021 i&#39;ve sent an email to REDMINEUP, no answers.on 30th april 2021 &#39;ve sent anot...

  • 3 answers
  • 1343 views

Bulk change clears Sprint and Story points field

Hello!I would like to report a bug when doing a bulk change for multiple tickets, Sprint and St...

  • 2 answers
  • 610 views
  • agile

Chinese Character missing in invoice PDF

After installed all the pluginsnow we can export pdf in invoice pluginbut. all chinese and ot...

  • 2 answers
  • 1626 views

Redmine Checklists PRO plugin

Is it all ok if I’m downloading and installing redmine_checklists-3_1_17-pro plugin and redmine s...

  • 1 answers
  • 1353 views

Not able to download the plugin from the link that I have received in email.

http://email.redmineup.com/c/eJyFkEtqxDAQRE9jL42kllrWwotAmF3OYPRpe0QsyWjk-PrxwECyCYFePV4VRdPEEUfF...

  • 1 answers
  • 821 views

Installation Issue - Redmine Helpdesk plugin

Hi, I&#39;m trying to install the Redmine Helpdesk plugin on a Redmine 2.6 with ruby 2.2.10, but...

  • 1 answers
  • 1344 views

Drive plugin install

Hi,I&#39;m trying to install the drive plugin on Redmine version 5.1.1, but the following error occ...

  • 1 answers
  • 535 views

Installation problems (light version) Redmineup_tags and redmine_agile plugins in redmine 4.0.3

Hi, I have the following error when I install the redmineup_tag plugin : Installed version...

  • 5 answers
  • 4144 views

No Image problem exporting PDF

I already sent you a mail about this problem. I am using the Report Plugins.And i made the R...

  • 2 answers
  • 1643 views
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