Help & Support

redmineup_tags plugin doesn't support redmine 6.x

redmine 6.0.1redmineup_tags 2.0.14 <pre>expected file /opt/redmine/plugins/redmineup_tags/...

10 answers
394 views

Error 500 when use redmine 4.2.0 with Agile plugin

Dear Admin I installed Redmine with infor below, but when I install plugin Agile plugin Light v...

4 answers
4202 views

RedmineUP plugins break Redmine gravatar plugin

After installing the Helpdesk plugin PRO 4.1.5, CRM plugin PRO 4.2.6 and Agile plugin PRO 1.5.1 p...

8 answers
3436 views

NoMethodError (undefined method `agile_sprints' for #<Project:0x0000xxxx>)

I have following problem when accessing the burndown chart. Can you help? redmine_1 | F, ...

7 answers
3564 views

Dependencies problem with several redmineup plugins

Hi. I have a docker installation of redmine with several redmineup (light) plugins, and when I...

2 answers
892 views

Agile Plugin Not Working

I installed agile plugin but it is not working. Passenger Error Logs; Message from applica...

16 answers
9094 views

RedmineUP Agile and easy wbs plugins don't seem to like each other :(

Hi there, I have the redmineUP Agile and easy wbs plugins installed side by side and everythin...

3 answers
3526 views

Installation problems (light version) Redmineup_tags and redmine_agile plugins in redmine 4.0.3

Hi, I have the following error when I install the redmineup_tag plugin : Installed version...

5 answers
4145 views

New Issues from Agile Boards doesn't respect Workflow

It appears that, when creating a new issue from an Agile Board, that you can create a new issue i...

1 answers
1543 views

Redmine Circle theme download link returning 403

I tried to download Circle theme https://www.redmineup.com/pages/themes/circleAnd I got the e-m...

1 answers
985 views

redmine_people doesn't support redmine 6.x

redmine_people v1.6.8redmine 6.0.1ruby 3.1.6<pre>uninitialized constant ActsAsAttachableG...

3 answers
200 views

Agile Plugin: Cannot search or load more issues from backlog column in Scrum Board (403 Forbidden)

When using the Scrum Board and enabling the backlog column one can observe that searching or load...

3 answers
1747 views

No contacts from days from remineUP, are they still in business?

on 29th april 2021 i&#39;ve sent an email to REDMINEUP, no answers.on 30th april 2021 &#39;ve sent anot...

3 answers
1343 views

Plugin incompatibility

Dear support, We bought Pro version of these plugins : Agile, Checklists, questions, zenedit...

3 answers
1993 views

Helpdesk plugin issue

I have been using Redmine 5.1.1 with Redmine CRM, Contacts and Helpdesk plugin without any proble...

1 answers
189 views

Internationalization of CMS pages

I understand that pages generated with the CMS plugin can be localized. But how does it work? Are...

5 answers
1849 views

Bulk change clears Sprint and Story points field

Hello!I would like to report a bug when doing a bulk change for multiple tickets, Sprint and St...

2 answers
610 views

Problem with redmine agile plugin

Hello. I upgraded to remine 4.0.x and upgraded the agile plugin as well. But when I try to open t...

1 answers
2159 views

Redmine Tags plugin for Redmine 6?

Any chance to have Redmine Tags plugin version with Redmine 6 support soon? Any estimation ple...

1 answers
93 views

Redmine Checklists PRO plugin

Is it all ok if I’m downloading and installing redmine_checklists-3_1_17-pro plugin and redmine s...

1 answers
1355 views

Error 500 for Redmine Agile-plugin when showing charts

I have installed Redmine Agile Light. I installed it on Redmine 4.0.5 on a Ubuntu 18.04. Whe...

2252 views

agile plugin doesn't work with easy redmine (easy gantt plugin) and etc..

agile plugin uses `alias_method`, and there is compatibility problem.Would you please check the...

5 answers
4634 views

Agile Plugin: Cannot sort issues in backlog

When using the backlog module we stumbled upon an issue when trying to sort issues on the &quot;unassi...

2 answers
1504 views

Check Pivot Table page makes RedmineUP Tags plugin error

Version Redmine 4.0.4.stable.18405 Ruby version 2.5.1-p57 (2018-03-29) [x...

3 answers
2438 views

could we implement transfer deal to order?

I think this design would be like:we got opportunity.when it win.we can transfer it into or...

2 answers
1385 views

redmine_crm-4_3_0-pro.zip internal server errors related to deal field

We installed the latest version and we get the following error even after db migrations (redmine ...

2 answers
1503 views

Show invoice line name and description

Hi. We have purchased the products and invoice plugin.Is it possible to add in the invoice t...

1 answers
928 views

Share sprint with subprojects in Agile plugin

I manage a small team of developers, and our sprints mix a generic backlog of minor issues with i...

4 answers
1915 views

Is it possible to limit the list of public tickets?

Is it possible to limit the list of past public tickets from 0 to whatever?

2 answers
1123 views

Create issue from agile board error

I&#39;m trying to create an issue from agile board and get 404 error.Here are redmine logs:<pre>...

1 answers
1895 views

Problem with Gem redmine_crm 0.0.62 after upgrade to Redmine 5.0.7

Updated redmine to the 5.0.7 version and follwed the steps at https://redmine.org/projects/redmin...

2 answers
1108 views

Redmine 4.2.1 - Plugin Agile

Hi, I&#39;ve the following error when i click on Agile tab : <pre>F, [2021-05-31T19:45:58.983...

1 answers
1330 views

Helpdesk summarizing issues for a given customer if there is already an open issue

I have set up the Redmine UP Helpdesk plugin and I&#39;m creating the issues via API. But I would lik...

1 answers
1377 views

Error while create issue filter query

Hello, I have faced an error when creating query for issues. This is the log Processing by ...

1 answers
1343 views

Error after installation op Q&A plugin in Redmine 4.0.4

Hi! After installing the light version of the Q&A plugin, I recieve the following error while ...

1 answers
2227 views

Redmine_people plugin error

After installing the plugin and restarting redmine, an error appears.<pre> 69: from bi...

2 answers
1141 views

Organization Chart not showing in full in People Plugin

I don&#39;t get a multi-level Org Chart in the Organization Chart view of the People Plugin. I have a...

1 answers
1231 views

Favorite projects plugin 2.1.0 breaks projects quick search mask in Redmine 4.0.4

Hello everyone, today we updated our Redmine installation to version 4.0.4 and also the &quot;favor...

1 answers
1282 views

redmine 4.2.3: redmine_cms 1.2.2: Breaks pdf thumbnails

With redmine_cms 1.2.2 installed, pdf thumbnails don&#39;t load correctly. After removing the plugin...

5 answers
1624 views

No Image problem exporting PDF

I already sent you a mail about this problem. I am using the Report Plugins.And i made the R...

2 answers
1643 views

PG::DuplicateTable: ERROR: relation "agile_colors" already exists

When trying to upgrade agile plugin to latest version, following the standard procedure for upgra...

1 answers
1985 views

Redmine 4.2.3: redmine_questions plugin creates No route matches errors

ActionController::RoutingError (No route matches [GET] &quot;/plugin_assets/redmine_questions/javasc...

3 answers
1569 views

Error 500 ActionView::Template::Error (Mysql2::Error: Operand should contain 1 column(s):Operand should contain 1 column(s)

Hello We are trying to install RedmineUp Agile Pro Plugin on Redmine 4.0.4. Installation wo...

1 answers
255 views

Issue with tabs in redmine_contacts

The tabs are not showed correctly, buttons and information is lost after the switch between tabs...

1 answers
1448 views

CMS Plugin not working

After unzip Plugin_cms light in Plugins folder and Apache restart, dont load Redmine in the Brow...

1 answers
2106 views

Error in query when clicking in the 'Backlog' tab (/projects/[PROJECT_NAME]/agile_versions) [PRO PLUGIN VERSION]

When I activate the &#39;Agile Backlog&#39; module in a project and try to go to the &#39;Backlog&#39; tab, redmi...

1 answers
1414 views

Not able to download the plugin from the link that I have received in email.

http://email.redmineup.com/c/eJyFkEtqxDAQRE9jL42kllrWwotAmF3OYPRpe0QsyWjk-PrxwECyCYFePV4VRdPEEUfF...

1 answers
823 views

Drive plugin ignores "Computer name" from general settings

Drive plugin ignores &quot;Computer name&quot; from general settings so all link url are http://redmine/red...

1 answers
1257 views

Filter by sprint

Hello, I&#39;m user of Redmine 4.0.2 and Redmine Agile plugin 1.5.1 PRO. How is it possible to ...

2 answers
1836 views

Check Pivot Table page makes RedmineUP product plugin error only the new version 2-1-3

Rendering plugins/redmine_pivot_table/app/views/pivottables/index.html.erb within layouts/base ...

1 answers
1206 views
(1-50/296) Per page: 25, 50, 100, 500