Help & Support

gem redmineup breaks language settings

If the Gemfile contains `gem "redmineup"`, Redmine's language settings will be broken, causing a ...

2 answers
13 views

Redmine Meetings Planning plugin

I think it would be powerful to include meeting and conference planning inside the Redmine CRM. ...

7 views

Helpdesk plugin - email rules - extension

New feature to helpdesk plugin.In helpdesk plugin is relay good feature Email Rules to handli...

7 views

I would like to include in the ticket history macro to include the embedded images from any customer reply

We have this flow Customer sends a ticker using email containing some pictures( I reply vi...

4 views

Export to odt / docx with the custom template On review

Redmine wiki may dramatically rise its effectiveness with ability to export wiki page with the cu...

4 views

Help Desk Plugin - Adding "spent time" in the macros

Hi, It would be nice to be able to add the "Spent Time" to the macros that can be used for automa...

4 views

RedmineUP Helpdesk module add control over ticket history to be included in e-mail responses

It would be great if there was any control over the below variable within the email templates {%...

3 views

Budget PlugIn | Difference between billable and non billable time trackings

Hello everyone, we have been using the budget plugin for some time and it definitely helps us to ...

3 views

notification reminders and automation of sending them by specific criteria

We would like to send reminders to customer on a weekly bases on a specific status.

3 views

Add "Name" or "Description" text field to Helpdesk Email Rules On review

The Problem: Currently, when creating an Email Rule in the Helpdesk plugin, there is no te...

2 views

Helpdesk: allow non admin users to edit email rules On review

I would like to give some Redmine users the permission to edit the list of source email addresses...

2 views

Questions plugin - add a "Clear All" button to the search bar

Adding a "Clear All" button will make it easier to find information when changing your search que...

2 views

Add ability to set exceptions for specific email addresses in Helpdesk auto-response handling

Currently, the Helpdesk plugin automatically ignores emails with headers like Auto-Submitted: aut...

2 views

Canned "response" also from a New Ticket

I would like to be able to use the " canned response " when creating a new ticket and not ju...

2 views

Issue list grouping by sprint

It would be nice to have possibility to group issue list by sprints (like by Project or Tracker)

2 views

CRM plugin: Notes default creation

When notes are added to a deal, it is required to use the "Advanced" button to define the origin ...

crm
2 views

Allow multiple Agile boards to be added in MyPage

At the moment it is not possible to add agile boards to MyPage. I would like to be able to add...

1 views

CMS Plugin not working

After unzip Plugin_cms light in Plugins folder and Apache restart, dont load Redmine in the Brow...

1 answers
2106 views

Plugin incompatibility

Dear support, We bought Pro version of these plugins : Agile, Checklists, questions, zenedit...

3 answers
1993 views

Create issue from agile board error

I'm trying to create an issue from agile board and get 404 error.Here are redmine logs:<pre>...

1 answers
1895 views

Agile Plugin: Cannot search or load more issues from backlog column in Scrum Board (403 Forbidden)

When using the Scrum Board and enabling the backlog column one can observe that searching or load...

3 answers
1748 views

Plugins /redmine_people, problema (undefined method `calculate_progress'

Cuando uso el plugin y tengo activado el rate, cuando se imputa en alguna tarea sale este error...

1 answers
1640 views

Chinese Character missing in invoice PDF

After installed all the pluginsnow we can export pdf in invoice pluginbut. all chinese and ot...

2 answers
1626 views

Using Agile Board Order in Issue Lists

Hi Is it possible to use the order from a backlog board in a common redmine issue lists?If y...

2 answers
1625 views

plugin redmineup_cms was not found

BITNAMI REDMINE STACK version 4.1.1 installed on my windows server, now we are installing the plu...

2 answers
1555 views

New Issues from Agile Boards doesn't respect Workflow

It appears that, when creating a new issue from an Agile Board, that you can create a new issue i...

1 answers
1543 views

redmine_crm-4_3_0-pro.zip internal server errors related to deal field

We installed the latest version and we get the following error even after db migrations (redmine ...

2 answers
1504 views

Agile Backlog

Hello, When i try to access to agile backlog page of a specific project, by example i'm on th...

1 answers
1500 views

Update agile view automatically on update

I love the agile plugin. It provides a great interface for organizing and viewing progress on our...

1437 views

contacts internal error

when I click on "configure" in plugin page I've redmine error. in log I have: <pre>ActionView:...

1 answers
1401 views

Redmine 4.2.1 - Plugin Agile

Hi, I've the following error when i click on Agile tab : <pre>F, [2021-05-31T19:45:58.983...

1 answers
1330 views

Favorite projects plugin 2.1.0 breaks projects quick search mask in Redmine 4.0.4

Hello everyone, today we updated our Redmine installation to version 4.0.4 and also the "favor...

1 answers
1282 views

Plugins and Redmine 4.2

Officially all the plugins are only available up to Redmine 4.1 I saw the discussion about Ag...

1 answers
1249 views

CRM plugin | Syncronotiation of contacts with a CardDav server

Is there a way to synchronise the contacts from CRM with a CardDav server? I have only found info...

1 answers
1232 views

Zenedit doesn't work with CKeditor

Hi,I work with Redmine 4.1.1 (installed with the support of RedmineUP team). I have installed...

1 answers
1204 views

Problem with Gem redmine_crm 0.0.62 after upgrade to Redmine 5.0.7

Updated redmine to the 5.0.7 version and follwed the steps at https://redmine.org/projects/redmin...

2 answers
1108 views

Attachments auto upload to drive?

We use RedmineUp in an inbound call-centre environment and have a dedicated email address to whic...

1 answers
1013 views

upgrade current installation

Hello,Is there a procedure to upgrade an existing installation ?thank you !

1 answers
956 views

Make search among issues of closed/archived projects

If the project is closed and archived then it's issues are not in the set for search.It is the ...

727 views

Favorite projects module and filtering Postponed

Would like to enhance the Favorite Projects features by making the favorites more useful. - Ad...

709 views

Display client info on issue ticket

Using Custom Computer Fields plugin or similar, we'd like to automatically display Contact info o...

707 views

Helpdesk plugin - Expand capture of multiple TO addresses with incoming issue email requests

Expand the capture of additional “TO” names from incoming support request emails so they can be ...

697 views

Contact live search ordering

Currently live search on Contacts (both in a Contact field, and on the Contact page) filters by e...

683 views

Order issues by priority on "My Resource Assignments" In progress

I think good feature would be order issues in single day "My Resource Assignments" by priority. I...

679 views

Helpdesk plugin: Capture the scheduled time/date information from MS Outlook meeting invite

When the plugin receives a meeting invite from MS Outlook that it captures the scheduled time/dat...

676 views

Turn off email notifications directed to Groups I'm a part of

Would love to have an option to turn off email notifications for updates on Issues where a group ...

651 views

New permissions to edit and view price field in Products plugin

We need to hide the price attribute of a product for cetrain roles. It would be helful to also be...

646 views

Add Reporting/Export Feature for Budget Plug-in Data

We are using the Budgets plug-in and would like to be able to export the data shown on the Projec...

634 views

Helpdesk: Comments on Public Issues Page

When there are a lot of old issues in the righthand side bar, the user will probably not think ab...

612 views

Send email to more than one addresses (not cc but To: field)

When we send email to more than one addresses (no cc but the To: field), it will send out showing...

595 views
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