Help & Support

Not able to download the plugin from the link that I have received in email.

http://email.redmineup.com/c/eJyFkEtqxDAQRE9jL42kllrWwotAmF3OYPRpe0QsyWjk-PrxwECyCYFePV4VRdPEEUfF...

  • 1 answers
  • 819 views

could we implement transfer deal to order?

I think this design would be like:we got opportunity.when it win.we can transfer it into or...

  • 2 answers
  • 1385 views

NoMethodError (undefined method `agile_sprints' for #<Project:0x0000xxxx>)

I have following problem when accessing the burndown chart. Can you help? redmine_1 | F, ...

  • 7 answers
  • 3563 views

Reporter Plugin: images are not showed for subtask

After many problems with reports and images, I have verified with a simple template that the prob...

  • 1 answers
  • 824 views

Redmine issues bulk edit throws exception in RedmineUP Tags plugin

Started GET &quot;/issues/bulk_edit?ids%5B%5D=8071&ids%5B%5D=8143&quot; for 157.51.102.34 at 2019-04-18 06:...

  • 2 answers
  • 2945 views

Check Pivot Table page makes RedmineUP Tags plugin error

Version Redmine 4.0.4.stable.18405 Ruby version 2.5.1-p57 (2018-03-29) [x...

  • 3 answers
  • 2437 views

While using swim lanes group by assignee show users with no tasks

We found that if you configure the agile board to use swim lanes by assignee is possible to drag ...

  • 1 answers
  • 1446 views

profile image not displayed on CRM

Hi, I&#39;m using Redmine 4.1.1.stable on Bitnami stack.Recently I installed CRM plugin 4.3.4 PR...

  • 2 answers
  • 1397 views

In Redmine Q&A plugin (PRO version), when I try to create a new question, I get an internal error.

The production.log when the error occurs is as follows Processing by QuestionsController#creat...

  • 2 answers
  • 1537 views

No contacts from days from remineUP, are they still in business?

on 29th april 2021 i&#39;ve sent an email to REDMINEUP, no answers.on 30th april 2021 &#39;ve sent anot...

  • 3 answers
  • 1343 views

Agile Plugin Not Working

I installed agile plugin but it is not working. Passenger Error Logs; Message from applica...

  • 16 answers
  • 9090 views

Redmine Tags REST API Access

Hi. Can the issue tags created with the extension be query with an REST API call?

  • 1 answers
  • 600 views

RedmineUP Agile and easy wbs plugins don't seem to like each other :(

Hi there, I have the redmineUP Agile and easy wbs plugins installed side by side and everythin...

  • 3 answers
  • 3524 views

redmine 4.2.3: redmine_cms 1.2.2: Breaks pdf thumbnails

With redmine_cms 1.2.2 installed, pdf thumbnails don&#39;t load correctly. After removing the plugin...

  • 5 answers
  • 1624 views

Internationalization of CMS pages

I understand that pages generated with the CMS plugin can be localized. But how does it work? Are...

  • 5 answers
  • 1849 views

redmineup_tags plugin doesn't support redmine 6.x

redmine 6.0.1redmineup_tags 2.0.14 <pre>expected file /opt/redmine/plugins/redmineup_tags/...

  • 10 answers
  • 384 views

agile plugin doesn't work with easy redmine (easy gantt plugin) and etc..

agile plugin uses `alias_method`, and there is compatibility problem.Would you please check the...

  • 5 answers
  • 4631 views

Bulk change clears Sprint and Story points field

Hello!I would like to report a bug when doing a bulk change for multiple tickets, Sprint and St...

  • 2 answers
  • 610 views
  • agile

warning: already initialized constant FCSV

I have just updated our Redmine to latest 4.1.1 and updated the RedmineUP plugins (PRO version) w...

  • 3 answers
  • 1959 views

Redmine Tags plugin for Redmine 6?

Any chance to have Redmine Tags plugin version with Redmine 6 support soon? Any estimation ple...

  • 1 answers
  • 91 views
  • tags

Installation problems (light version) Redmineup_tags and redmine_agile plugins in redmine 4.0.3

Hi, I have the following error when I install the redmineup_tag plugin : Installed version...

  • 5 answers
  • 4142 views

Error 500 when use redmine 4.2.0 with Agile plugin

Dear Admin I installed Redmine with infor below, but when I install plugin Agile plugin Light v...

  • 4 answers
  • 4195 views

Share sprint with subprojects in Agile plugin

I manage a small team of developers, and our sprints mix a generic backlog of minor issues with i...

  • 4 answers
  • 1915 views

Redmine Circle Theme download link return 403

I tried to download Circle theme https://www.redmineup.com/pages/themes/circleAnd I got the e-m...

  • 1 answers
  • 353 views

Plugin incompatibility

Dear support, We bought Pro version of these plugins : Agile, Checklists, questions, zenedit...

  • 3 answers
  • 1989 views

relation "agile_ranks_pkey" does not exist

I am upgrading redmine-3.3 to redmine-4.0.3database: postgresql also, i have downloaded las...

  • 2 answers
  • 2510 views

Reporter Plugin Liquid Subtasks Not Working

I have been trying to figure this out for a few days and feel I must be missing something obvio...

  • 2 answers
  • 1283 views

Tags v.2.0.13 and Agile v.1.6.5-lite plugins compatabilitie

Hello RedmineUp Team.Thank you for your cool plugins. I got an issue with latest redmine 5.0...

  • 2 answers
  • 1074 views

Redmine 4.2.3: zenedit plugin

Zenedit plugin appears to be causing [[test]] wiki tags from rendering in the Preview. I disab...

  • 3 answers
  • 995 views

No answer from Support Team since 2 weeks / CRM pro PlugIn

Hi Does everybody have the same problem as I have? I bought a Pro License for the CRM Plugin,...

  • 4 answers
  • 1477 views

Chinese Character missing in invoice PDF

After installed all the pluginsnow we can export pdf in invoice pluginbut. all chinese and ot...

  • 2 answers
  • 1626 views

Error in query when clicking in the 'Backlog' tab (/projects/[PROJECT_NAME]/agile_versions) [PRO PLUGIN VERSION]

When I activate the &#39;Agile Backlog&#39; module in a project and try to go to the &#39;Backlog&#39; tab, redmi...

  • 1 answers
  • 1414 views

Error 500 for Redmine Agile-plugin when showing charts

I have installed Redmine Agile Light. I installed it on Redmine 4.0.5 on a Ubuntu 18.04. Whe...

  • 2251 views

plugin redmineup_cms was not found

BITNAMI REDMINE STACK version 4.1.1 installed on my windows server, now we are installing the plu...

  • 2 answers
  • 1554 views

Agile plugin, filter by sprint on all issues

Hi, the sprint filter currently works in the project&#39;s issues list (/projects/name/issues), but n...

  • 1 answers
  • 1077 views

Redmine 4.2.3: redmine_questions plugin creates No route matches errors

ActionController::RoutingError (No route matches [GET] &quot;/plugin_assets/redmine_questions/javasc...

  • 3 answers
  • 1567 views

Migration Error when: upgrading CRM_light to PRO + adding HelpDesk PRO

Actually -- previous dry-run had run migrations, and second run didn&#39;t drop the DB table as it sh...

  • 1 answers
  • 1548 views

redmine_crm-4_3_0-pro.zip internal server errors related to deal field

We installed the latest version and we get the following error even after db migrations (redmine ...

  • 2 answers
  • 1503 views

Add Compnay contact field to project list query

In the project list, in the options section of the query, it is necessary to add the contact comp...

  • 1 answers
  • 451 views
  • crm

404 error when copying issues with active Agile module

Hi, i have a 404 error when I copy 2 or more issues. The error occurs when the Agile module is en...

  • 2 answers
  • 1686 views

Redmine Agile plugin for Redmine 6

Hi, I would like to know when the Redmine Agile plugin is expected to be compatible with Redmi...

Check Pivot Table page makes RedmineUP product plugin error only the new version 2-1-3

Rendering plugins/redmine_pivot_table/app/views/pivottables/index.html.erb within layouts/base ...

  • 1 answers
  • 1206 views

Dependencies problem with several redmineup plugins

Hi. I have a docker installation of redmine with several redmineup (light) plugins, and when I...

  • 1 answers
  • 649 views

My page stop working after install Agile Pro plugin

Hello, I installed the Agile Pro plugin, but after it &quot;my page&quot; stopped working when I added &quot;Doc...

  • 1 answers
  • 1147 views

Helpdesk summarizing issues for a given customer if there is already an open issue

I have set up the Redmine UP Helpdesk plugin and I&#39;m creating the issues via API. But I would lik...

  • 1 answers
  • 1377 views

redmineup.com website error: (X-Content-Type-Options: nosniff)

On Firefox 94, I am getting errors fetching the jquery files for your website. The resource fr...

  • 1 answers
  • 1267 views

upgrade current installation

Hello,Is there a procedure to upgrade an existing installation ?thank you !

  • 1 answers
  • 956 views

redmine_people doesn't support redmine 6.x

redmine_people v1.6.8redmine 6.0.1ruby 3.1.6<pre>uninitialized constant ActsAsAttachableG...

  • 3 answers
  • 199 views

Drive plugin install

Hi,I&#39;m trying to install the drive plugin on Redmine version 5.1.1, but the following error occ...

  • 1 answers
  • 535 views

CMS Plugin not working

After unzip Plugin_cms light in Plugins folder and Apache restart, dont load Redmine in the Brow...

  • 1 answers
  • 2106 views

Problem with Gem redmine_crm 0.0.62 after upgrade to Redmine 5.0.7

Updated redmine to the 5.0.7 version and follwed the steps at https://redmine.org/projects/redmin...

  • 2 answers
  • 1107 views

Error 500 ActionView::Template::Error (Mysql2::Error: Operand should contain 1 column(s):Operand should contain 1 column(s)

Hello We are trying to install RedmineUp Agile Pro Plugin on Redmine 4.0.4. Installation wo...

  • 1 answers
  • 255 views

Multiple select for CRM plugin

Hi, I recently installed CRM plugin 4.3.4 PRO, and it doesn&#39;t have button for select all.It ...

  • 1 answers
  • 1110 views

Light resource plugin doesn't works

I got following errors with empty resource chart -- Can anyone help on it? Thanks. <pre>VM6...

Using Agile Board Order in Issue Lists

Hi Is it possible to use the order from a backlog board in a common redmine issue lists?If y...

  • 2 answers
  • 1625 views

Create issue from agile board error

I&#39;m trying to create an issue from agile board and get 404 error.Here are redmine logs:<pre>...

  • 1 answers
  • 1895 views

Plugin redmine favorite project was not found.

Hi, I am trying to install plugins for Redmine version 4.1.1.stable, but getting error message...

  • 1 answers
  • 967 views

Agile Backlog

Hello, When i try to access to agile backlog page of a specific project, by example i&#39;m on th...

  • 1 answers
  • 1499 views

Plugins /redmine_people, problema (undefined method `calculate_progress'

Cuando uso el plugin y tengo activado el rate, cuando se imputa en alguna tarea sale este error...

  • 1 answers
  • 1640 views

Redmine_people plugin error

After installing the plugin and restarting redmine, an error appears.<pre> 69: from bi...

  • 2 answers
  • 1139 views

Filter by sprint

Hello, I&#39;m user of Redmine 4.0.2 and Redmine Agile plugin 1.5.1 PRO. How is it possible to ...

  • 2 answers
  • 1836 views

CRM plugin | Syncronotiation of contacts with a CardDav server

Is there a way to synchronise the contacts from CRM with a CardDav server? I have only found info...

  • 1 answers
  • 1232 views

Plugins and Redmine 4.2

Officially all the plugins are only available up to Redmine 4.1 I saw the discussion about Ag...

  • 1 answers
  • 1249 views

Agile Plugin: Cannot sort issues in backlog

When using the backlog module we stumbled upon an issue when trying to sort issues on the &quot;unassi...

  • 2 answers
  • 1503 views

RedmineUP plugins break Redmine gravatar plugin

After installing the Helpdesk plugin PRO 4.1.5, CRM plugin PRO 4.2.6 and Agile plugin PRO 1.5.1 p...

  • 8 answers
  • 3435 views

New Issues from Agile Boards doesn't respect Workflow

It appears that, when creating a new issue from an Agile Board, that you can create a new issue i...

  • 1 answers
  • 1543 views

Error while create issue filter query

Hello, I have faced an error when creating query for issues. This is the log Processing by ...

  • 1 answers
  • 1342 views

No Image problem exporting PDF

I already sent you a mail about this problem. I am using the Report Plugins.And i made the R...

  • 2 answers
  • 1643 views

Issue with tabs in redmine_contacts

The tabs are not showed correctly, buttons and information is lost after the switch between tabs...

  • 1 answers
  • 1448 views

Agile Plugin: Cannot search or load more issues from backlog column in Scrum Board (403 Forbidden)

When using the Scrum Board and enabling the backlog column one can observe that searching or load...

  • 3 answers
  • 1747 views

Drive plugin ignores "Computer name" from general settings

Drive plugin ignores &quot;Computer name&quot; from general settings so all link url are http://redmine/red...

  • 1 answers
  • 1257 views

Is it possible to limit the list of public tickets?

Is it possible to limit the list of past public tickets from 0 to whatever?

  • 2 answers
  • 1123 views

In Redmine Q&A plugin (PRO version), when I try to create a new question, I get an internal error.

The production.log when the error occurs is as follows Processing by QuestionsController#creat...

  • 1 answers
  • 1101 views

The sidebar of the project issue list page displays a maximum of 30 tags with redmineup_tags plugin

Hi. The sidebar of the project issue list page displays a maximum of 30 tags. It is very impor...

  • 1 answers
  • 1069 views

"Costs and rates" moved from People plugin to Budget plugin, but where is it?

The advertising for the People plugin (https://www.redmineup.com/pages/plugins/people) says it in...

  • 1 answers
  • 1252 views

Helpdesk plugin issue

I have been using Redmine 5.1.1 with Redmine CRM, Contacts and Helpdesk plugin without any proble...

checklist plugin not working on Ubuntu 20.04.2 LTS

Hello, I have an issue with the checklist-plugin .Dimitar (Support) sended me a new plugin v...

  • 3 answers
  • 1672 views

gem redmineup breaks language settings

If the Gemfile contains `gem &quot;redmineup&quot;`, Redmine&#39;s language settings will be broken, causing a ...

  • 2 answers
  • 12 views

Reporter Plugin Liquid Pulling Formatted Content

Hello, I am new to Liquid and am using it in the context of the RedmineUp Reporter Plugin. I a...

  • 2 answers
  • 1211 views

Redmine 4.2.1 - Plugin Agile

Hi, I&#39;ve the following error when i click on Agile tab : <pre>F, [2021-05-31T19:45:58.983...

  • 1 answers
  • 1328 views

Dependencies problem with several redmineup plugins

Hi. I have a docker installation of redmine with several redmineup (light) plugins, and when I...

  • 2 answers
  • 883 views

PG::DuplicateTable: ERROR: relation "agile_colors" already exists

When trying to upgrade agile plugin to latest version, following the standard procedure for upgra...

  • 1 answers
  • 1985 views

Helpdesk settings suddenly not loading

Any page with Helpdesk settings and getmail are no longer loading: Examples: ../proje...

  • 1 answers
  • 246 views

new gem redmineup makes RedmineUP Plugins unusable

The shortly released plugin versions for Agile and CRM depend on a gem named redmineup. In form...

  • 1 answers
  • 1103 views

Agile plugin error when selecting <<current version>> and another version

In the Agile plug-in when we filter on the <<Current Version>> and select any other version we ...

  • 1 answers
  • 1195 views

Installation Issue - Redmine Helpdesk plugin

Hi, I&#39;m trying to install the Redmine Helpdesk plugin on a Redmine 2.6 with ruby 2.2.10, but...

  • 1 answers
  • 1344 views

Foot section stick to the bottom on invoice template

We need that our company administrative information keeps stick to the bottom of the invoice when...

  • 1 answers
  • 1885 views

contacts internal error

when I click on &quot;configure&quot; in plugin page I&#39;ve redmine error. in log I have: <pre>ActionView:...

  • 1 answers
  • 1400 views

Favorite projects plugin 2.1.0 breaks projects quick search mask in Redmine 4.0.4

Hello everyone, today we updated our Redmine installation to version 4.0.4 and also the &quot;favor...

  • 1 answers
  • 1281 views

Zenedit doesn't work with CKeditor

Hi,I work with Redmine 4.1.1 (installed with the support of RedmineUP team). I have installed...

  • 1 answers
  • 1204 views

redmine_finance Mysql2::Error: Table `block in rebuild_tree!'

12 BuildOperationsTree: migrating ========================================rake aborted!S...

  • 1 answers
  • 1617 views

Organization Chart not showing in full in People Plugin

I don&#39;t get a multi-level Org Chart in the Organization Chart view of the People Plugin. I have a...

  • 1 answers
  • 1231 views

Missing project field in Version plugin

Hi, In version 1.4.8 You change Version planning component - great, but it&#39;s missing one thin...

  • 1 answers
  • 1671 views

Problem with redmine agile plugin

Hello. I upgraded to remine 4.0.x and upgraded the agile plugin as well. But when I try to open t...

  • 1 answers
  • 2158 views

Redmine Circle theme download link returning 403

I tried to download Circle theme https://www.redmineup.com/pages/themes/circleAnd I got the e-m...

  • 1 answers
  • 985 views

rate currency will not follow settings in crm module?

after i configured major currency in crm settingsthe rate currency setting is not changed.

  • 1 answers
  • 1615 views

Error after installation op Q&A plugin in Redmine 4.0.4

Hi! After installing the light version of the Q&A plugin, I recieve the following error while ...

  • 1 answers
  • 2227 views

Auto-Submitted e-mails are ignored at the import

We are handling all e-mails of a specific mailbox in redmine using the Helpdesk plugin. The probl...

  • 1 answers
  • 253 views

Show invoice line name and description

Hi. We have purchased the products and invoice plugin.Is it possible to add in the invoice t...

  • 1 answers
  • 928 views

Redmine Checklists PRO plugin

Is it all ok if I’m downloading and installing redmine_checklists-3_1_17-pro plugin and redmine s...

  • 1 answers
  • 1352 views
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