Sub-processors
We use third-party vendors and hosting partners (e.g., Amazon Web Services) to provide the hardware, software, networking, and storage required to run our service. These partners act as sub-processors and are bound by strict data protection agreements .
Third-Party Security Requirements
Third parties are required to comply with our security policies and standards. We assess our sub-processors' security posture as part of our vendor risk management program.
Payment Processing
Card payments for RedmineUP services are handled by our payment partner, 2Checkout, which is compliant with PCI DSS v3.2. We do not store your card details on our own infrastructure.
Last updated: October 27, 2026