Bookings are not appearing for non-admin users

The current troubleshooting guide will show you how to solve the problem when you create a booking and a non-admin Redmine user cannot see it on the Resources board. The problems that are causing this issue could be two.

Not enough permissions

Please go to Administration - Roles and permissions - [select the needed role for the user(s)]. Enable at least the permission View resources and save the changes.

Note: Please keep in mind that you have to be logged in as administrator to enable these changes.

view_resources_permission.png

Module not enabled

Even though you have set the correct permissions for non-admin users to view Resources as described in the previous section, there could still be a problem for them to see Resources. To fix this problem, you have to go to the particular project (or sub-project) and enable the Resources module. Please go to Project - Settings - Modules section to enable it.

Note: Please note that you have to be logged in as the particular user who cannot see the Resources to enable these changes in order to fix the problem.

resources_module_project_settings.png

Afterward, save the changes and the Bookings (Resources) will start to appear on the Resources board for the non-admin user.

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