Cannot disable the "Help and support" top menu item

Description of the problem

The problem appears when you go to Administration (on top) - CMS - CMS general settings. Here when you disable the Help option then it should disappear from the top menu. However, it still appears.

help_disabled_help_and_support.png

Solution

The thing is that if the top menu item is Help & Support, then it is actually a link to the Questions plugin. And thus it cannot be disabled as it is a separate plugin.

However, the Help option of the CMS is related to the basic core Redmine Help functionality. It appears when the Questions plugin is not installed.

help_enabled.png

So, as expected, when you disable the option then the Help feature disappears on the top menu.

help_disabled.png

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