RedmineUP Money Back Guarantee and Refund Policy

We at RedmineUP want you to be perfectly happy with your purchase. If you have any questions, concerns, or problems, please contact our Support Team and let us know about it.

However, in the event, that you decide your purchase was not the right decision, we want to make things right. Within 30 days of your purchase, we will refund the full price paid. Simply contact our support and let us know that you’d like a refund.

The 30-Days Money Back Guarantee applies to new customers and license/plugins cost only. Services like custom development, installation, migration service are non-refundable. 30-Days Money Back Guarantee starts from initial purchase date and it cannot be extended by subsequent components/license purchases. No refunds are provided after more than 30 days following the purchase date.