Help & Support Center
Recent articles
How can I create a report which includes all notes from the main issue and its sub-issues?
This article will show you how to print all child and parent issue notes.
This article will show you how to print all child and parent issue notes.
How to fix the missing "board type" option on the Agile board?
The problem comes when you open an Agile board and expand the options. Then there should be a Boa...
The problem comes when you open an Agile board and expand the options. Then there should be a Boa...
How to use the websocket configuration with Redis?
We don't have any special settings to configure Redis for gem. You need to setup cable configurat...
We don't have any special settings to configure Redis for gem. You need to setup cable configurat...
Why I cannot create a Helpdesk ticket?
The problem in our case is if you wish to create a new Helpdesk ticket:
The problem in our case is if you wish to create a new Helpdesk ticket:
Bill Rate vs. Cost Rate
Cost Rate is your internal cost for an employee (e.g., their salary), used to calculate the proje...
Cost Rate is your internal cost for an employee (e.g., their salary), used to calculate the proje...
Custom Field
From "Checklists 4.0.0":{{pages['checklists_updates'] | page_url}}, a new feature was added - Che...
From "Checklists 4.0.0":{{pages['checklists_updates'] | page_url}}, a new feature was added - Che...
Not able to add new product into order or deal
Not able to add a new product into a deal ("Contacts plugin":{{pages['crm'] | page_url}}) or orde...
Not able to add a new product into a deal ("Contacts plugin":{{pages['crm'] | page_url}}) or orde...
Empty contact field
Please execute the following command to fix the problem:
Please execute the following command to fix the problem:
