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Smart automation rules
Automatic processing rules can change ticket attributes if certain conditions are met. For exampl...
Automatic processing rules can change ticket attributes if certain conditions are met. For exampl...
Zenedit plugin features
Zendesk offers the following features:
Zendesk offers the following features:
Creating and managing reports
To create a report for a single issue, either right-click it from within a list and select Report...
To create a report for a single issue, either right-click it from within a list and select Report...
Settings for Reporter plugin
To access the plugin's general settings, go to Administration > Plugins, find Reporter plugin ...
To access the plugin's general settings, go to Administration > Plugins, find Reporter plugin ...
General settings
Administrators can access various global level application settings found at Administration ->...
Administrators can access various global level application settings found at Administration ->...
Sections
Help & Support data is organised in sections. You can have an arbitrary amount thereof, howev...
Help & Support data is organised in sections. You can have an arbitrary amount thereof, howev...
Enumerations
Enumerations refer to the lists of types for three basic sections of project logging: activities,...
Enumerations refer to the lists of types for three basic sections of project logging: activities,...
