Help & Support Center
Recent articles
Why I cannot create a Helpdesk ticket?
The problem in our case is if you wish to create a new Helpdesk ticket:
The problem in our case is if you wish to create a new Helpdesk ticket:
Bill Rate vs. Cost Rate
Cost Rate is your internal cost for an employee (e.g., their salary), used to calculate the proje...
Cost Rate is your internal cost for an employee (e.g., their salary), used to calculate the proje...
Custom Field
From "Checklists 4.0.0":{{pages['checklists_updates'] | page_url}}, a new feature was added - Che...
From "Checklists 4.0.0":{{pages['checklists_updates'] | page_url}}, a new feature was added - Che...
Not able to add new product into order or deal
Not able to add a new product into a deal ("Contacts plugin":{{pages['crm'] | page_url}}) or orde...
Not able to add a new product into a deal ("Contacts plugin":{{pages['crm'] | page_url}}) or orde...
Empty contact field
Please execute the following command to fix the problem:
Please execute the following command to fix the problem:
ContactsMailHandler: Message NOT processed and left on the server
If you have undelivered messages in Helpdesk and have these messages in the logs, then there is a...
If you have undelivered messages in Helpdesk and have these messages in the logs, then there is a...
Notifications not received when ticket is updated
If you have enabled all the available global email notification settings as well as user-level no...
If you have enabled all the available global email notification settings as well as user-level no...
REST API Create note for contact with attachment
Note: Just for information, uploading files is a native Redmine feature and is described here.
Note: Just for information, uploading files is a native Redmine feature and is described here.
