Installing Helpdesk plugin on Linux
- Install CRM plugin
- Go to Redmine's root folder
- Copy and unarchive plugin
- Install required gems
- Migrate plugin's tables
- Restart Redmine app
- Video demonstration
Our plugins are easy to install and do not change Redmine database data, but we recommend a full backup before installation. What is commonly done is just copy the unarchived plugin to your
redmine/plugins/ folder. Some plugins, however, may require specific Ruby gems or/and database tables.
Below you will find common steps for any plugin installation (all commands should be executed from the Redmine app root folder ex.
/var/www/redmine; that folder contains