The votings are appearing as a source code

This guide will teach you how to fix the problem when your Helpdesk votings are appearing as a source code as it is shown in the picture below.

voting_as_source_code.png

To fix this problem, please go to Administration (on top) - Settings - General tab. Here on the Text formatting field, please select the Textile value and save the changes.

textile_selected.png

And then the votes will start to appear correctly in the preview tab of your Helpdesk replying box.

voting_appearing_well.png

Video demonstration

Was this article helpful? Yes  No
6 from 14 found this helpful