REST API Helpdesk Widget
Just insert this code into your website
Setting attributes
| Name | Type | Default value | Description |
|---|---|---|---|
| color | String | '#ddd' | |
| attachment | Boolean | True | |
| user_avatar | String | ||
| title | |||
| position | String | Values: topLeft, topRight, bottomLeft, bottomRight |
|
| styles | String | "" | CSS Styles |
| translation | Translation attributes | {} | |
| identify | Identify attributes | {} |
Translation attributes
| Name | Description |
|---|---|
| nameLabel | |
| emailLabel | |
| subjectLabel | |
| descriptionLabel | |
| createButtonLabel | |
| createSuccessDescription | |
| createSuccessLabel | |
| createErrorLabel |
Identify attributes
| Name | Description |
|---|---|
| nameValue | |
| emailValue | |
| subjectValue | |
| trackerValue | |
| projectValue | |
| customFieldValues | 'custom field 1 name': 'custom field 1 value', |
Example
<div id="helpdesk_widget"></div>
<script type="text/javascript" src="http://localhost:3000/helpdesk_widget/widget.js"></script>
<script>
RedmineHelpdeskWidget.config({
color: '#af1287',
translation: {
nameLabel: 'Please enter your name here',
emailLabel: 'Please put your email here',
descriptionLabel: 'What question do you have?',
createButtonLabel: 'Ask quesiton',
createSuccessDescription: 'Thank you for your question!',
createErrorLabel: 'Something goes wrong :(...',
subjectLabel: 'Subject',
createSuccessLabel: 'Your question successfully created'
},
identify: {
nameValue: 'User',
emailValue: 'test+1234@test.com',
subjectValue: 'This is my question',
trackerValue: 'Bug',
projectValue: 'Support',
customFieldValues: {
'test': 'Field value'
}
},
attachment: false,
title: 'How can we help you?'
});
</script>