How to truncate previous quoted replies in message body?

1. Go to Administration > Settings > Incoming emails and put truncation separator into Truncate emails after one of these lines


2. Goto Helpdesk project > Settings > Helpdesk templates and put truncation separator into Email header


After Redmine 3.4 and higher we recommend using the following regular expression to truncate the most popular email response headers

^(--|____|Best regards|Sincerely,|Regards|Kind Regards|best wishes,|Thank you and kind regards,|Best wishes,|Best,|Many Thanks,|Cheers,|Thank you,|С уважением,).*$
Was this article helpful? Yes  No
151 from 179 found this helpful